Senior Technical Project Manager

Delta6Labs; India; On-site; INR 1,800,000 - 3,500,000; Full time

Job summary

Delta6Labs seeks an experienced Senior Technical Project Manager to lead end-to-end delivery of complex technology projects for fintech and digital asset clients. You will bridge clients with a multi-disciplinary internal team across Product, BA, Engineering, QA, DevOps, Security, Compliance and Ops.

The role requires strong technical understanding with proven delivery of client-facing programs in FinTech, Banking, Payments, Digital Assets or Crypto Exchanges, and a track record of successful

Qualifications

• Minimum 5+ years of project/technical project management experience.
• Experience delivering client-facing technology projects in FinTech or crypto domains.
• Strong stakeholder management and cross-functional leadership.
• Proficient with Agile/Scrum delivery and Jira/Confluence usage.

Responsibilities

• Own end-to-end delivery of technology projects from initiation to production release.
• Coordinate with Product, BA, Engineering, QA, DevOps, Security, Compliance and Ops.
• Manage client relationships and set expectations on scope, timelines and risks.
• Lead Agile ceremonies and maintain project documentation in Jira/Confluence.

Skills

Project management

Jira/Confluence

FinTech domain knowledge

Stakeholder management

Agile/Scrum

Tools

Jira

Confluence

Job description

Senior Technical Project Manager to deliver end to end planning,coordinationand implementation of complex technology projects for our fintech and digital asset/crypto exchange clients.

This role serves as the primary delivery interface between our clients and a multi-disciplinary internal team across Product, Business Analysis, Engineering, QA, DevOps, Security, Compliance and Business Operations.

The ideal profile consists of a strong technical understanding alongside project management skills and proventrack recorddelivering client-facing technology projects within FinTech, Banking, Payments, Digital Assets or Crypto Exchange setting.

Key Responsibilities

Client & Stakeholder Management

• Be the first point of contact for all day-to-day project-related issues with assigned clients.
• Strong client relationships and communication throughout the delivery are up.
• Understand the objectives & priorities of client requirements and concerns dependencies.
• Hold oftenclient meetings, project syncs, status review & decision-making sessions.
• Set realistic expectations on the scope, timeline, delivery commitments,dependenciesand risks.
• Document, evaluate and prioritize client requests, decisions and actions and channel them to the right teams.
• Align stakeholders including Product, BA, Engineering QA, DevOps Security Compliance and Business Operations.
• Have unambiguous ownership of deliverables,decisionsand actions.
• Escalate material issues, blockers and delivery risks withwell-definedimpact and proposed next steps.

Technical Delivery & Project Planning

• Take ownership for end-to-end delivery of assigned technology projects from initiation through production release.
• Of translating business and client requirements into an easily understandable form of delivery plans, milestones, workstreams and actionable tasks.
• Create and keep up with project plan, delivery roadmaps, timelines, and critical paths
• Scoped inputs, for example, huge drives into workstreams, epics,featuresand stories.
• Guide multi-functional technical teams toaccomplishgoals and execute deliverables on time.
• Manage against defined success criteria such as the scope to be delivered, timelinesrequired, resources needed, dependencies that need to be managed and quality expected.
• Find technical constraints,dependenciesand blockers for delivery.
• Keep projects plans realistic while based on available team capacity.
• Keep project documentation updated in Jira,Confluenceor other applicable project management tools.

Agile Delivery

• Manage projects using Agile/Scrum delivery methodologies.
• Facilitate or coordinate Agile ceremonies, including:
• Sprint Planning
• Daily Stand-ups
• Sprint Reviews and Demos
• Work with Product Owners and Business Analysts to ensure the backlog is prioritized and ready for development.
• Ensure stories have clear requirements, acceptance criteria, dependencies, and ownership.
• Monitor sprint progress, commitments, velocity, risks, and impediments.
• Coordinate resolution of delivery blockers and promote continuous improvement across project teams.

Risk, Scope & Change Management

• Keep project risks, assumptions,issuesand dependencies visible through a formal RAID process
• Predictivelyidentifydelivery risks before they affect timelines or commitments.
• It defines both mitigation and contingency plans with responsible owners
• Get visibility across internal, client, third-party and cross-project dependencies all the way through to closure.
• Manage project scope balanced against the client expectations and practical business needs.
• If new requests and scope changes arise, evaluate todeterminehow they affect timelines, resource needs,dependenciesand existing commitments.
• Coordinate approved change requests with product, engineering, businessoperationsand related stakeholders.
• Differentiate between planned work, unplanned work and client-driven ad-hoc requests.
• Uncontrolled scope creep and all changes to be reflected in delivery plans should be approved

Reporting, Governance & Resource Coordination

• Provide clear and regular visibility of project health to clients and internal management.
• Prepare weekly project status reporting covering:
• Overall project status
• Progress and completed deliverables
• Upcoming activities and milestones
• Key risks, issues, dependencies, and blockers
• Scope or timeline changes
• Client actions and decisionsrequired
• Upcoming releases
• Provide management visibility into:
• Delivery performance
• Resource requirements and capacity
• Major risks and escalations
• Client concerns
• Upcoming releases andadditionalrequests
• Work with Engineering Managers and Delivery Leads toidentifyresource and capacity requirements.
• Raise resource constraints early and support coordination of resource changes across projects where required.

FinTech / Crypto Exchange Delivery

• Manage technology projects within fintech, banking, payments, digital assets, or crypto exchange environments.
• Understand the delivery lifecycle and dependencies associated with products and integrations such as: Trading, Wallets, Deposits and Withdrawals, KYC/AML, User Onboarding, Payments, Fiat/Crypto Integrations, Liquidity, APIs, Third-Party Integrations, Security, Compliance, Back-Office Systems
• Understand how regulatory, security, compliance, and operational requirements affect delivery.
• Coordinate dependencies between business, product, technology, compliance, security, and external partners.

Quality & Release Management

• Coordinate with QA to make sure testing efforts align with the release plan milestones
• Update on SIT and UAT readiness,executionand completion.
• Organize client UAT, feedback as well as issue resolution.
• So, defects should be prioritized based on severity and impact to business.
• Coordinate release readiness between Engineering, QA, DevOps,Productand client
• Put in placeappropriate approval, documentation, contingencyplanningand rollback procedures for production releases.

The Senior Technical Project Manager is expected tomaintainappropriate deliveryand governance artifacts, including:

• Project plan and delivery roadmap
• Sprint and release plans
• Jira backlog and delivery tracking
• RAID and dependency tracking
• Resource and capacity planning
• Client and management status reporting
• Action and decision tracking
• Change request tracking
• UAT and release readiness tracking
• Project documentation in Confluence or equivalent tools

Required Experience

• Minimum5+ years project management or technical project management experience
• Demonstrated experience indifferent phasesof multiple complex technology initiatives from concept to production releases.
• Extensive experience within FinTech, Banking, Payments, Digital Assets or Crypto Exchange environments.
• Strong preference for experience in a cryptoexchange.
• Excellent experience with Agile/Scrum delivery methodologies.
• Direct Industry experience with dealing clients and handling client expectations.
• Experience coordinating cross-functional technical teams.
• Demonstrate a great understanding of software developmentlife-cycle
• Experience with Jira and Confluence.
• Ability to juggle multiple projects, priorities, and stakeholders.
• Familiarity with using APIs and working with third-party technology integration.

Technical Knowledge

• Not require the candidate to be a developer, just technically competent in.
• Have a high-level understanding of system architecture.
• Understand API and integration dependencies.
• Know all about software development, testing,deploymentand release lifecycles.
• Know about Development, QA/UAT, Staging and Production environments.
• Just as with any other project effort, this activity can uncover technical risks, constraints that will need to be addressed by further development or stakeholder involvement, and dependencies.
• Get an understanding of the database and infrastructure dependencies at a project-management level.
• Working on Communication with EngineeringManagers, Architects and SeniorEngineers
• Use questions informed by your understanding of the domain to challenge any unrealistic technical timelines,assumptionsor dependencies you see.
• Technical project management
• Client and stakeholder management
• FinTech and crypto domain knowledge
• Risk, dependency, scope, and change management
• Strong planning and prioritization
• Communication and negotiation
• Problem-solving and escalation management
• Ownership and accountability
• Ability to communicate technical concepts clearly to non-technical stakeholders
• Ability tooperateeffectively in a fast-paced technology environment