Job Title: Senior Technical Program Manager
About the Role
eSenior Technical Program Management is a sub-function under Strategy Deployment, responsible for driving large, complex, multi-phased technical initiatives. These initiatives deliver Product/Tech and Business & Operations capabilities identified by Flipkart Leadership through the quarterly OKR process. The function acts as an enabler by initiating programs, defining deliverable-based plans, and leading cross-functional Product/Tech teams toward outcomes that create business value and meet strategic objectives. Operating under broad guidance from top management, this role requires initiative, problem-solving ability, and adaptability in a highly ambiguous environment. Senior Technical Program Managers translate Business and Product requirements into successful technical deployments through well-structured programs
Responsibilities
- Partner with Business, Product/Tech owners, and Operations Leaders to understand long-term capabilities and initiatives aligned with organizational goals; create and continuously groom the product backlog
- Own and execute end-to-end SDLC for key technical initiatives by collaborating with Project Sponsors, other Technical Program Managers, and multiple development teams
- Partner with Architects to drive high-quality technical solutions and provide inputs on architecture, design, and priorities
- Identify, assess, and mitigate risks; manage escalations; anticipate trade-offs; and balance business needs against constraints
- Clearly articulate and communicate vision, plans, and project status to Flipkart Leadership and key stakeholders
- Engage with teams across Flipkart to evangelize projects, build relationships, and leverage existing technologies and processes
- Drive strategy-setting and review exercises such as OKR finalization and quarterly/monthly OKR reviews for Product/Tech teams
Must-Have Skills
- Strong business and product/tech understanding across multiple domains
- Technical, analytical, and quantitative skills with the ability to use data and metrics to support decision-making
- Ability to understand and discuss technical concepts, manage trade-offs, and evaluate new ideas with partners
- Hands-on experience establishing and driving Agile methodology
- Detail-oriented, self-motivated, and capable of following through on programs
- Ability to think strategically and tactically, balancing long-term planning with day-to-day execution
- Proven track record of ownership and delivering results in fast-paced environments, including large-scale projects through the full lifecycle
Core Competencies
- Product/Tech Thinking: Understand product/tech strategy, influence cross-functional teams, and apply an entrepreneurial mindset to solve challenges
- Technology Acumen: Provide valid technical perspectives and demonstrate thought leadership
- Stakeholder Management: Align stakeholders on the "What" and "How" of technical programs
- Planning & Execution: Drive execution rigor using established practices and manage change effectively
- Problem Solving & Decision Making: Proactively identify issues, drive solutions, and make decisions aligned with organizational value
Experience
- 8–14 years of industry experience, with 4–8 years in product/technology roles implementing solutions that address business needs
- Experience partnering with senior leadership and driving strategic initiatives
- Proven track record of leading large, multi-team technical programs addressing customer pain points and business outcomes
- Strong understanding of program management methodologies with hands-on execution experience
- Deep knowledge of SDLC methodologies, particularly Agile, with experience adapting them to constraints