Senior Technical Consultant, HRSD / GBS ServiceNow - (Global role)

Atos SE; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Atos is seeking a Senior Technical Consultant for ServiceNow HRSD/GBS to join our global practice. This role focuses on designing and delivering enterprise HRSD solutions, AI-powered employee experiences, and shared-service transformations for large multinational clients.

You will work closely with CTO leadership, architects, and delivery teams across geographies, lead end-to-end HRSD implementations, and mentor technical staff.

Qualifications

• Current ServiceNow HRSD certification (CIS-HR or equivalent).
• 8+ years of enterprise application or HR technology experience.
• 5+ years of hands-on ServiceNow platform experience.
• 3+ years of direct ServiceNow HRSD implementation experience.
• Proven delivery of multiple enterprise-scale HRSD implementations.
• Strong experience with Flow Designer, IntegrationHub, JavaScript & Glide APIs, REST/SOAP Integrations, Import Sets & Transform Maps.
• Security, Access Controls, and Data Privacy.
• Excellent stakeholder management and executive communication skills.
• Prior consulting experience in complex enterprise environments.

Responsibilities

• Lead end-to-end delivery of ServiceNow HRSD solutions from design through deployment and support.
• Configure and implement HRSD capabilities include: HR Case & Knowledge Management; Employee Center / Employee Center Pro; Enterprise Onboarding & Transitions; Lifecycle Events; Universal Request; Virtual Agent.
• Design scalable employee journeys and shared-service workflows supporting global operations.
• Develop integrations with HRIS, payroll, identity, document management, and enterprise platforms.
• Collaborate with HR, GBS, legal, privacy, compliance, security, and executive stakeholders.
• Provide technical design guidance, solution governance, best practices, and architectural recommendations.
• Drive automation, AI-enabled experiences, reusable accelerators, and continuous platform innovation.
• Mentor technical teams and support pre-sales, solution shaping, and customer workshops.

Skills

ServiceNow HRSD

CIS-HR

HRSD implementation

Flow Designer

IntegrationHub

JavaScript

REST

SOAP

Glide APIs

Security & Data Privacy

Stakeholder management

Consulting experience

Tools

Workday

SAP SuccessFactors

Oracle HCM

Job description

Select how often (in days) to receive an alert:

Senior Technical Consultant, HRSD / GBS ServiceNow - (Global role)

Publication Date: Sep 15, 2026

Ref. No: 551065

Location: Bangalore, IN

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Senior Technical Consultant – ServiceNow HRSD / GBS (Global Role)

We are seeking an experiencedServiceNow HRSD / Global Business Services (GBS) Technical Consultantto join our global ServiceNow practice. This is a strategic, customer-facing role focused on designing and delivering enterprise-scale HRSD solutions, AI-powered employee experiences, intelligent workflows, and shared-service transformation initiatives for global organizations.

Working closely with CTO leadership, Solution Architects, Enterprise Architects, and global delivery teams, you will help shape next-generation ServiceNow offerings while driving complex digital transformation programs across multiple geographies.

Key Responsibilities

• Lead end-to-end delivery of ServiceNow HRSD solutions from design through deployment and support.
• Configure and implement HRSD capabilities include:
  • HR Case & Knowledge Management
  • Employee Center / Employee Center Pro
  • Enterprise Onboarding & Transitions
  • Lifecycle Events
  • Universal Request
  • Virtual Agent
• Design scalable employee journeys and shared-service workflows supporting global operations.
• Develop integrations with HRIS, payroll, identity, document management, and enterprise platforms.
• Collaborate with HR, GBS, legal, privacy, compliance, security, and executive stakeholders.
• Provide technical design guidance, solution governance, best practices, and architectural recommendations.
• Drive automation, AI-enabled experiences, reusable accelerators, and continuous platform innovation.
• Mentor technical teams and support pre-sales, solution shaping, and customer workshops.

Required Qualifications

• Current ServiceNow HRSD certification (CIS-HR or equivalent).
• 8+ years of enterprise application or HR technology experience.
• 5+ years of hands-on ServiceNow platform experience.
• 3+ years of direct ServiceNow HRSD implementation experience.
• Proven delivery of multiple enterprise-scale HRSD implementations.
• Strong experience with:
  • Flow Designer
  • IntegrationHub
  • JavaScript & Glide APIs
  • REST/SOAP Integrations
  • Import Sets & Transform Maps
  • Security, Access Controls, and Data Privacy
• Excellent stakeholder management and executive communication skills.
• Prior consulting experience in complex enterprise environments.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA).
• Additional ServiceNow certifications (CSA, CIS, CAD, IntegrationHub, ITSM, CSM).
• Experience with Workday, SAP SuccessFactors, Oracle HCM, or other HR platforms.
• Exposure to Global Business Services (GBS) and shared-service transformations.
• Experience working within large multinational and regulated organizations.

Why Join Us?

• Work onglobal transformation programsand strategic ServiceNow initiatives.
• Partner closely with senior leadership and CTO-led innovation teams.
• DeliverAI-powered employee experience solutionsfor enterprise customers worldwide.
• Influence the future of our global ServiceNow HRSD and GBS consulting practice.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.