Platform Engineer - ServiceNow (Global Role)

Atos; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Global projects

CTO collaboration

AI-led innovation

Job summary

Atos seeks an experienced ServiceNow Platform Engineer to design, build, integrate, secure, and optimize enterprise-scale ServiceNow solutions. This global role collaborates with the CTO office, architects, product leaders, and customers to deliver AI-powered workflows and platform innovations.

You will engineer and support platform capabilities, design scalable solutions with App Engine, Flow Designer, and Integration Hub, and ensure security and performance across development, test and

Qualifications

• 5+ years of hands-on ServiceNow platform experience.
• 8+ years in platform engineering, enterprise applications, integration, or automation.
• Certifications: CSA and CAD mandatory; CTA preferred.

Responsibilities

• Engineer and support ServiceNow platform capabilities across development, testing, and production environments.
• Design and develop scalable solutions using App Engine, Flow Designer, Workflow Studio, Integration Hub, and scoped applications.
• Build and maintain enterprise integrations using REST, SOAP, Scripted REST APIs, MID Servers, ETL, and external data connectors.
• Implement AI-driven capabilities leveraging Virtual Agent, Now Assist, AI Search, AI Agents, and intelligent automation.
• Ensure platform security through RBAC, OAuth, SSO, MFA, encryption, and secure integration architecture.
• Optimize platform performance, scalability, reliability, and technical health.
• Support DevOps, CI/CD pipelines, release management, upgrades, testing, and governance.
• Collaborate with global stakeholders, architects, cybersecurity teams, and business leaders.

Skills

ServiceNow Platform

Platform engineering

Workflow Data Fabric

Integration Hub

Flow Designer

REST APIs

SOAP APIs

MID Server

JavaScript

Glide APIs

Import Sets

Transform Maps

Security Frameworks

Authentication Frameworks

AI / intelligent automation

AI-powered workflows

Tools

App Engine

Workflow Studio

Job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.

A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Platform Engineer – ServiceNow (Global Role)

We are looking for an experienced ServiceNow Platform Engineer to design, build, integrate, secure, and optimize enterprise-scale ServiceNow solutions. This is a global role working closely with our CTO office, architects, product leaders, and customers to deliver next-generation AI-powered workflows, automation solutions, and platform innovations.

Key Responsibilities

• Engineer and support ServiceNow platform capabilities across development, testing, and production environments.
• Design and develop scalable solutions using App Engine, Flow Designer, Workflow Studio, Integration Hub, and scoped applications.
• Build and maintain enterprise integrations using REST, SOAP, Scripted REST APIs, MID Servers, ETL, and external data connectors.
• Implement AI-driven capabilities leveraging Virtual Agent, Now Assist, AI Search, AI Agents, and intelligent automation.
• Ensure platform security through role-based access controls, OAuth, SSO, MFA, encryption, and secure integration architecture.
• Optimize platform performance, scalability, reliability, and technical health.
• Support DevOps, CI/CD pipelines, release management, upgrades, testing, and governance.
• Collaborate with global stakeholders, architects, cybersecurity teams, and business leaders to deliver innovative solutions.

Required Skills & Experience

• 5+ years of hands-on ServiceNow platform experience.
• 8+ years of overall experience in platform engineering, enterprise applications, integration, or automation.
• Strong expertise in
  • Workflow Data Fabric (WDF)
  • Integration Hub & Workflow Studio
  • Flow Designer
  • REST/SOAP APIs
  • MID Server
  • JavaScript & Glide APIs
  • Import Sets & Transform Maps
  • Security & Authentication Frameworks
• Experience implementing AI, conversational AI, or intelligent automation solutions on ServiceNow.
• Proven experience delivering complex ServiceNow implementations in enterprise environments.

Certifications

• ServiceNow Certified System Administrator (CSA) – Mandatory
• Certified Application Developer (CAD) – Mandatory
• ServiceNow Certified Technical Architect (CTA) – Preferred
• Additional CIS certifications highly desirable

Preferred Experience

• ServiceNow AI, Virtual Agent, Now Assist, CMDB, Security, and Performance Analytics.
• Cloud integrations, API Gateways, ESB/iPaaS platforms, RPA, or event-driven architectures.
• Experience with IoT, OT, robotics, connected assets, or physical AI environments is an added advantage.

What We Offer

• Opportunity to work on global ServiceNow transformation programs.
• Direct collaboration with CTO-level leadership and international stakeholders.
• Exposure to AI-led innovation, intelligent automation, and next-generation enterprise platforms.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.