Senior Technical Business Analyst

iGreenData - A Synechron Company; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Medical insurance

Flexible working options

Learning and development

Career growth opportunities

Job summary

iGreenData - A Synechron Company Bengaluru is hiring a senior Business/Systems Analyst to collaborate with stakeholders in an agile squad. You will analyse and refine business and technical requirements to improve end-to-end customer experiences in payments contexts.

You will translate needs into features, epics, and user stories, facilitate workshops, and ensure high quality documentation. The role requires extensive analysis, strong communication, and stakeholder engagement.

Qualifications

• 12+ years of experience supporting business and technical teams to elicit and validate requirements.
• 8+ years of Payments Management experience.
• Proven ability to translate requirements into solutions considering feasibility and impact.
• Strong elicitation, estimation, facilitation, and impact assessment skills.
• Ability to map customer journeys and features into Epics, User Stories and tasks.
• Excellent written and verbal communication and documentation.

Responsibilities

• Gather requirements and conduct detailed business analysis with stakeholders.
• Create Epics and User Stories in Jira and Confluence; walkthroughs to squad.
• Lead solution implementation and provide ongoing support.
• Prepare BVT (build verification test) documentation and execution.
• Support the squad and adapt beyond your core skills as needed.

Skills

Requirements gathering

Stakeholder engagement

Analytical skills

Communication

Risk management

Tools

Jira

Confluence

MS Teams

MS Office

Whiteboard

Job description

About The Role

The purpose of this role is to work in an agile way with project stakeholders to analyse and synthesise information. Your skills in understanding and analysing the business & technical problems, ability to help create/define and refine them in the form of technical or system requirements will be used to increase the quality and efficiency of solutions being built by the squad.

About The Role

The purpose of this role is to work in an agile way with project stakeholders to analyse and synthesise information. Your skills in understanding and analysing the business & technical problems, ability to help create/define and refine them in the form of technical or system requirements will be used to increase the quality and efficiency of solutions being built by the squad.

Through your good understanding of underlying technology that supports the business outcomes and working as a team player, you would play a key role in ensuring optimum end-to-end customer experience. Over a short period of time, you would build your expertise and work as ‘A person to go to’ for existing and new features analysis.

Must Have

• Overall experience of 12+ years with proven expertise in supporting business and technical teams, in eliciting, analysing, communicate and validate business and technical requirements for changes to business processes, policies and products and information systems.
• Relevant experience and exposure to Payments Management for 8+ years.
• Proven experience working as business/system or technical analyst by translating business requirements into meaningful solutions by understanding needs, feasibility, and impact.
• Strong elicitation/requirements gathering, estimation, facilitation, and impact assessment skills – with equal focus on business process and technology impacts.
• Ability to understand/analyse the customer journey and process mapping for existing and new features in the solutions owned by the squad.
• Strong articulation skills and able to break down requirements by elaborating one-line problem statements into Features, Epics, User Stories, Tasks etc.
• Understanding of Atlassian & Microsoft Office and Collaboration tools – Jira, Confluence, MS Team, MS Office Suite, Whiteboard etc.
• Experience with API, payments applications and flow, example: Payments Application, Message Queue, Real-Time and High throughput systems.
• Knowledge on Institutional/International & Domestic payments/Clearing and Settlement streams.
• Strong communication and documentation.
• Excellent analytical & troubleshooting skills.
• Strong risk management capabilities.
• Self-starting, self-motivating and inquisitive nature.

Desired Skills

• Exposure to variety of payment systems, solutions and environments or other technical payments solutions would be hugely advantageous.
• A proven history of understanding business problems and opportunities in the context of the requirements and recommend both technical and business solutions that enable the organisation to achieve its product/solution or outcomes.
• Strong agile fundamentals and experience working in a hybrid agile/scaled agile delivery environment.
• Experience in understanding technology system modelling, system design, application performance needs and technology infrastructure.
• Experience tracking deliveries through to implementation against program roadmaps.
• Skills in software delivery with a continuous improvement mindset.

Interpersonal Skills

• Clear and succinct communication style with strong verbal and written communication skills.
• Solid presentation skill with the ability to take a lead in workshops and drive meaningful outcomes.
• Strong team leadership and stakeholder engagement skills.
• Be a self-motivated, proactive as well as an active collaborator.
• Excellent communication, and presentation skills

You’re not expected to have 100% of these skills. At iGreenData a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

What will your day look like?

• Requirements gathering, detailed business analysis, outlining problems, opportunities and solutions using provided tools, Jira, Confluence, creating the necessary work items (Epics and User Stories), whilst having conversations with relevant business stakeholders, product owners and support to enable end to end deliverables.
• Provide walkthroughs of stories to the squad
• Responsible for the implementation of the solution and support
• BVT documentation and execution
• Support the squad where it might be needed, this could extend slightly outside your skillset if applicable.

Benefits And Perks

• Ongoing professional and career development
• We offer a highly competitive rewards and benefits package, including medical insurance and more.
• We’re growing, so there will be plenty of opportunities to grow your career with us as we expand.
• A learning organization – we invest our time and money in learning.
• Supporting individual learning opportunities.

We work flexibly at iGreenData. Talk to us and let us know how this role can be flexible for you.