Senior Team Member

Bank of America; Gurugram District; On-site; INR 300,000 - 540,000; Full time

Job summary

United States Digital Space LLC is seeking an entry-level Individual Contributor in operations and support. The role focuses on delivering quality service, processing transactions, and providing basic reporting support to internal teams.

Graduates with 12–30 months of work experience will join a collaborative, in-office culture emphasizing communication, problem solving, and PC proficiency. You will work under guidance to support operations and customer interactions.

Qualifications

• Graduates/Post Graduates with 12–30 months of work experience.
• Responsibilities include operational, service, and administrative support.
• Basic reporting, call center support and transaction processing skills.

Responsibilities

• Provide quality service and effective support following established procedures.
• Communicate with internal and external partners to resolve issues.
• Receive general guidance and perform tasks under supervision.

Skills

Communication

Problem solving

PC skills

Education

Graduate or Postgraduate

Job description

Job Description:

At the company, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

the company is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At the company, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Individual contributor who possesses knowledge or skills gained through experience and training. Responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support. Possesses communication, problem solving and general PC skills. Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Receives general guidance and direction. Incumbents would be Graduates / Post Graduates with 12 - 30 months of work experience.