Senior Team Member

Bank of America; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

Bank of America in India invites graduates to join as an individual contributor in regulated roles within GBS India. The position focuses on operational, service, administrative and technical support, with basic reporting, call center duties, and transaction reviews in Operations or Support.

Ideal candidates are Graduates or Post Graduates with 12–30 months of work experience, possess strong communication and problem-solving skills, and solid PC abilities.

Qualifications

• Graduates or Post Graduates with 12–30 months of work experience.

Responsibilities

• Responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support.

Skills

Communication

Problem solving

General PC skills

Education

Graduate or Postgraduate

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

TO BE USED FOR GBS INDIA ONLY : To Be used for regulated roles : Individual contributor who possesses knowledge or skills gained through experience and training. Responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support. Possesses communication, problem solving and general PC skills. Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Receives general guidance and direction. Incumbents would be Graduates / Post Graduates with 12 - 30 months of work experience.