Senior Supervisor-Housekeeping IJP573174

Sodexo Group; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Sodexo Group is seeking a housekeeping supervisor to direct and manage cleaning personnel across diverse facilities, ensuring standards of cleanliness and service. The role involves assigning tasks, training staff, and maintaining inventory and schedules to meet room turnover demands.

The position emphasizes strong management and communication skills to handle customer service concerns and incident resolution while coordinating with facility operations.

Qualifications

• Direct and manage the work of cleaning personnel.
• Train new personnel in policies and procedures.
• Coordinate room cleaning schedules with check-out/in cycles.

Responsibilities

• Direct and manage the cleaning staff across hotels, hospitals, schools, and other enterprises.
• Assign tasks, evaluate performance and train staff in policies and procedures.
• Handle complaints and housekeeping-related customer service concerns.
• Maintain inventory records of cleaning supplies and may handle purchasing.
• Schedule room cleanings based on check-out/check-in data.

Skills

Team management

Communication skills

Job description

Description

Working at Sodexo is more than a job; it’s a chance to be a part of something greater because we believe our everyday actions have a big impact.

Short Description

Responsibilities Direct and manage the work of cleaning personnel in hotels hospitals schools and colleges and other enterprises and organizations. Assign work duties evaluate performance and train new personnel in policies and procedures as well as operation of cleaning and maintenance equipment. Handle complaints and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills. Qualifications Should have managed a team Know the job well