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kushals.com in NZM Pragathi Nagar invites a Senior Style Associate to understand customer needs and recommend jewelry pieces, while supporting store sales targets.
You will stay updated on new collections, handle queries, manage deliveries, packaging, stock, and visual merchandising, ensuring a clean, presentable store. The role requires a positive attitude, flexibility with shifts, and collaboration with the team to deliver excellent service.
Understand customer needs and recommend suitable jewelry pieces.
Handle customer queries effectively and escalates complex issues.
Demonstrate strong product knowledge, including features and benefits.
Communicate product value and support store sales targets.
Stay updated on new collections and promotions.
Adapt to shift timings, store requirements, and transfers within the cluster.
Maintain punctuality and take on additional responsibilities as needed.
Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
Ensure the store is clean, presentable, and visually appealing.
Follow SOPs, policies, and theft-prevention protocols.
Work collaboratively with the team to ensure smooth operations.
Show sensitivity while addressing customer concerns and use good judgment in difficult situations.