Senior Specialist – Quality Assurance- (ACC, AJO, AEP, CDP)

Circle K; Gurugram District; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A prominent convenience store leader is seeking a Senior Specialist in Quality Assurance. The role involves overseeing quality checks in Adobe Campaign and enhancing customer communication strategies. Ideal candidates have 5-7 years of experience in the QA domain and proficiency in HTML/CSS/JavaScript. This full-time position promotes a culture of innovation and cross-functional collaboration in Gurugram, Haryana.

Qualifications

• 5–7 years of relevant experience in QA domain with Adobe Campaign Classic, AJO, CDP, AEP.
• Working experience in a communication platform or MarTech stack.
• Ability to program in HTML/CSS/JavaScript.
• Ability to write & understand complex SQL queries.

Responsibilities

• Design and execute comprehensive test plans for campaigns and workflows.
• Validate campaign configurations and dynamics across channels.
• Conduct end-to-end testing of customer journeys in AJO.
• Collaborate with stakeholders to plan test schedules.

Skills

Delivery Excellence

Social intelligence

Business disposition

Innovation and agility

Education

Bachelor's degree

Master’s degree (MBA/MS Computer Science/M.Tech Computer Science)

Tools

Adobe Campaign Classic

AJO

CDP

AEP

Job description

Senior Specialist – Quality Assurance- (ACC, AJO, AEP, CDP)

Join to apply for the Senior Specialist – Quality Assurance- (ACC, AJO, AEP, CDP) role at Circle K.

Leveraging the power of technology within HR to catalyze people transformation in GCC || Payroll & Workday…

Job Description

Alimentation Couche-Tard Inc. (ACT) is a global Fortune 200 company and a leader in the convenience store & fuel space with over 16,800 stores across 31 countries & territories.

About The Role

The QA Specialist will work in projects related to Adobe Campaign, Adobe Experience Platform, and Adobe Journey Optimizer implementation, improvements, and optimization. This role combines business analysis with technical development skills to enhance our marketing automation capabilities. The ideal candidate will possess a strong understanding of both marketing strategies and technical development, reviewing them to bridge the gap between business requirements and technical solutions.

• Play a critical part in ensuring the accuracy, functionality and quality of customer communications delivered through ACC/AEP/AJO.
• Build great products; independently work through ambiguity to drive prioritization of opportunities.
• Build for the future; set direction for short‑term while weighing long‑term impact across a complex, global organization.

Roles & Responsibilities

• Design and execute comprehensive test plans for campaigns, workflows, segments and real‑time journeys across Adobe Campaign Classic, AJO and AEP environments.
• Validate campaign configurations, personalization logic and dynamic content rendering across email, SMS, and in‑app channels in ACC/AJO/CDP.
• Conduct end‑to‑end testing of customer journeys in AJO, ensuring triggers, conditions, and touchpoints behave as expected based on customer behavior and profile data.
• Validate schema configurations, data sets and event configurations in ACC/AEP/AJO.
• Run rendering tests across major email clients (e.g., Outlook, Gmail, Yahoo) and devices using tools like Email on Acid, Litmus, etc. to ensure consistent cross‑platform customer experiences.
• Validate UTM parameters and tracking links for proper analytics attribution and campaign performance monitoring. Review email design elements to ensure they align with standards and test all hyperlinks, CTAs to ensure they lead to the intended destinations.
• Ensure compliance with internal QA standards, marketing governance policies and data privacy regulations.
• Collaborate with stakeholders to plan test schedules & strategies in accordance with project scope or delivery dates.
• Document any issues identified during the QA process and regularly optimize the QA checklist.
• Manage and optimize data processes, conducting knowledge‑share sessions within the team to ensure 100% quality and avoid redundancy of internal errors.
• Work closely with cross‑functional teams, including IT, analytics, and marketing, to align on project goals and ensure successful implementation of solutions.

Job Requirements

Education

• Bachelor’s degree required.
• Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.).

Relevant Experience

• Overall 5–7 years of relevant experience in QA domain with Adobe Campaign Classic, AJO, CDP, AEP.
• Relevant working experience in a communication platform or MarTech stack.

Behavioral Skills

• Delivery Excellence.
• Business disposition.
• Social intelligence.
• Innovation and agility.

Knowledge

• Adobe certifications preferred.
• Ability to program in HTML/CSS/JavaScript.
• Ability to write & understand complex SQL queries.
• Understanding of Email, SMS, PUSH, including responsive design principles, templating, and data schemas.
• Deep knowledge of email marketing principles including responsive design and familiarity with cross‑client rendering issues & test practices across email clients.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries: Retail