Senior Specialist, Learning Management System (LMS) - Workday

MSD UK; Hyderabad; Hybrid; INR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

MSD UK in Hyderabad is seeking a Senior Specialist Learning Technology to configure SAP/SuccessFactors and Workday Learning modules, support SDLC governance, and manage third-party learning systems.

You will collaborate with HR Technology leads, COEs, and Operations to improve data quality, reporting, and platform performance in a global context.

Qualifications

• Experience translating end-user requirements into technical functionality.
• 2+ years hands-on SAP/SuccessFactors & Workday Learning configuration.
• Strong SDLC documentation and testing experience.
• Knowledge of data privacy principles and IT governance.

Responsibilities

• Configure SAP/SuccessFactors and Workday Learning modules.
• Develop SDLC docs, test scripts, and release artifacts.
• Support third-party learning systems and catalogs.
• Assess and manage new HRIS requests.
• Collaborate with HR Tech leads, COEs, and operations teams.
• Troubleshoot complex technical issues and ensure data integrity.
• Maintain reports, analytics, and compliance reporting.
• Identify opportunities for automation and platform enhancements.

Skills

Business process

Change management

Demand management

IT governance

GRC

Measurement analysis

PM support

Project leadership

Requirements engineering

Technical writing

Vendor management

Education

Bachelor’s degree

High School diploma

Tools

SAP/SuccessFactors

Workday

Axonify

LinkedIn Learning

Job description

Senior Specialist Learning Technology

Join our HR Technology team as a Senior Specialist focused on the configuration and support of Learning solutions. You will work within a complex, matrixed environment to assess business requests and drive performance across our global technology stack, including SAP/SuccessFactors, Workday, Axonify, and other learning technologies.

What You Will Do

• System Configuration: Execute heavy configuration within the SAP/SuccessFactors and Workday applications, specifically focusing on Learning modules.
• Technical Documentation & SDLC Governance: Develop and maintain SDLC documentation, including requirements, specifications, solution designs, test scripts, validation deliverables, release documentation, and knowledge articles. Support change control, GxP validation, audits, risk assessments, and IT governance compliance.
• Vendor Management: Support and configure third-party learning systems, including 3rd party learning catalogs (e.g., LinkedIn Learning), reinforcement training platforms (e.g. Axonify), etc.
• Demand Management: Support, assess, and manage new business requests, recommending alternative technical solutions to improve HR/HRIS processes.
• Collaboration: Partner closely with HR Technology Process and Solutions leads, Global Centers of Excellence (COEs), and Operations Teams.
• Technical Troubleshooting: Apply technical expertise to resolve complex business problems independently and collaboratively.
• Data Management & Reporting: Maintain data integrity, compliance reporting, audit support, and analytics. Identify and resolve data issues while providing actionable operational insights.
• Continuous Improvement & Innovation: Support process improvements, automation opportunities, and platform enhancements to improve efficiency, user experience, and overall learning ecosystem performance.

Required Qualifications

• Experience/Education: Minimum 4 years of experience in HRIS, IT, or HR Operations with a Bachelor’s degree, OR minimum 6 years of experience with a High School diploma.
• SAP/SuccessFactors and Workday Configuration: Minimum 2 years hands on experience in SAP/SuccessFactors and Workday Learning configuration.
• Requirements Engineering: Experience translating end-user business requirements into technical system functionality.
• Technology Testing: Minimum 2 years leading or executing technology User Acceptance Testing (UAT) and end-to-end system testing.
• Compliance: Demonstrated understanding of data privacy principles and practices.
• Project Leadership: Experience leading projects within deadline-driven, fast-paced environments.
• Environment: Proven experience managing multiple high-priority projects in deadline-driven environments.
• Projects: Experience leading cross-functional projects both as an individual contributor and team member.
• Communication: Proven Experience presenting system capabilities and technical solutions to stakeholders.
• Analysis: Demonstrated experience utilizing analytical skills to resolve complex business problems.
• Process Improvement: Proven experience in business process analysis and identifying HRIS improvements.

Preferred Qualifications

• Advanced Configuration: Minimum 1 year experience in SAP/SuccessFactors and Workday Learning configuration (e.g. system/platform, integrations, workflows, permission/security/business process and customizations).
• Cross-Functional Knowledge: Understanding of related Workday modules, including HCM and Talent.
• Reporting: Knowledge of Workday report writing and SAP/SuccessFactors Stories.
• Regional Privacy: Knowledge of China PIPL laws.
• Advanced Learning Processes: Experience supporting and configuring key/core Learning processes, including Learning Compliance and Qualification Management, automated Learning Assignments, Curricula and Program Management, Instructor-Led Training (ILT), Learning Content and Catalog Management, system integrations, security and governance, reporting and analytics, skills and competency management, career development, release and change management, validation activities, and audit and inspection support.
• AI Familiarity: Familiarity with Sana Learning or other AI-powered learning tools and solutions.
• Change Management: Experience acting as a change agent and leading others through organizational or system changes.

Required Skills:

• Business Process Analysis, Change Management, Demand Management, IT Governance, IT Governance Risk and Compliance (GRC), Measurement Analysis, Portfolio, Programme, and Project Support, Process Improvements, Program Management, Project Leadership, Requirements Engineering, Risk Management, Stakeholder Relationship Management, Technical Projects, Technical Writing Documentation, Vendor Management, Vendor Management Systems (VMS), Waterfall Model

Employee Status: Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements: Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date: 08/14/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.