Senior Specialist, Implementation

Mastercard Colombia, Inc.; Pune District; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

Mastercard Colombia, Inc. is seeking a Senior Specialist, Implementation to act as the central point of contact for customer and MasterCard representatives during end-to-end processing implementation projects.

You will provide testing support for all Mastercard products and services, guide customers’ processing staff to execute implementation activities, manage multiple key projects in parallel, and contribute to the creation and maintenance of standard and non-standard implementations.

Qualifications

• Bachelor’s degree in IT/CS or equivalent work experience.
• Strong knowledge of IT systems, network topology and project management.
• Solid understanding of payment transaction processing and industry principles.
• Excellent verbal and written communication, with ability to teach.
• Ability to drive change in a technical environment and multi-task across projects.

Responsibilities

• Act as central point of contact for customers and MasterCard representatives for end-to-end implementation projects.
• Provide testing support to MasterCard customers for all products and services.
• Guide customers’ processing support staff to execute all necessary processing implementation activities.
• Handle multiple key customer processing implementation projects in parallel.
• Define and document standard and non-standard processing implementation processes.
• Provide training to CIS organization, other MasterCard groups and the customer.

Skills

IT knowledge

Network topology

Project management

Payment processing knowledge

Communication skills

Education

Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Senior Specialist, Implementation

Overview

• The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments globally. MasterCard Payment Gateway services testing.
• CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging
• The role ensures accurate and precise vetting of customer network interface and systems to process financial payments
• Provides the ability for customers to test new MasterCard Release code
• Accommodates testing whenever financial institutions make changes on their systems
• Do you enjoy learning new technology?
• Do you like working with customers toward a common goal?
• Have you ever performed a consultative role?

Role

• Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
• Provide testing support to MasterCard customers for all products and services
• Act as processing implementation specialist to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
• Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
• Define, create, maintain and document standard and non-standard key customer processing implementation processes
• Provide training to CIS organization, other MasterCard organizations and the customer

All About You

• Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
• Information Technology system knowledge, with expert understanding of network topology, and project management
• Strong payment transaction processing and industry business principles knowledge
• Ability to interact well with customers and management
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
• Ability to drive change in a technical work environment
• Ability to multi-task covering multiple projects

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.