Associate Specialist, Implementation

Mastercard Inc.; Pune District; On-site; INR 480,000 - 600,000; Full time

Job summary

Mastercard Inc. in Pune, Maharashtra seeks an Associate Specialist, Implementation Overview to own cross-functional processing implementation projects from initiation to delivery.

You will coordinate with Mastercard and customer teams to ensure seamless execution of electronic payment processing activities. You will assess customer needs, define scope, and manage multiple projects in parallel while communicating effectively with stakeholders and maintaining quality.

Qualifications

• 1-2 years of IT system knowledge and project management exposure.
• Basic knowledge of payment transaction processing and related processes.
• Ability to interact well with customers, and strong communication skills.
• Desire to learn independently and work in a matrixed organization.
• Open to Night Shift - CST timings (non-negotiable).

Responsibilities

• Act as central point of contact for customers and Mastercard representatives for end-to-end processing implementations.
• Assess and document customer needs and implementation impacts on core and non-core systems.
• Define scope, plan and drive customer processing implementations of new electronic payments activities.
• Handle multiple customer implementations in parallel.

Skills

IT knowledge

Network basics

Project management

Communication

Client interaction

Education

Bachelor's in IT/CS

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Associate Specialist, Implementation Overview

• In a customer-facing environment, take ownership of a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer
• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
• Are you motivated to be a part of driving a world beyond cash?
• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
• Are you able to cope with a fast changing and ambiguous environment?

Role

• Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
• Assess and document customer needs and according implementation impacts on customers' and Mastercard's core and non-core processing systems and platforms.
• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
• Handle multiple customer processing implementation projects in parallel.

All About You

• 1 to 2 years of experience in "Information Technology" system knowledge, with good understanding of network technology, applications, and project management.
• Basic knowledge of payment transaction processing and industry business knowledge
• Ability to interact well with the customer
• Excellent verbal and written communication skills
• Desire to learn independently
• Ability to work in a matrixed organizations and cross functional teams
• Ability to manage change in a technical work environment
• Open to work for Night Shift - CST Timings (Non Negotiable)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.