Senior Specialist - Governance

Novartis India; Telangana; Presencial; INR 1 200 000 - 2 200 000; Tempo integral

Resumo da oferta

Novartis India is seeking a Governance Specialist to help define how E&A operates, decisions are made, and engagement with other areas occurs. You will strengthen the operational backbone by applying expertise in process optimization, standards, and enablement across partner teams.

The role focuses on scalable governance, centralized methodologies, and driving continuous improvement through data-driven insights and cross-functional collaboration. Fluent English is required.

Qualificações

• Bachelor's degree or equivalent in a related field (Organizational Design, Business Administration, Program Management).
• Proven experience designing and implementing operating models, governance frameworks, or business processes in complex cross-functional organizations.
• Strong strategic planning and analytical skills; able to convert objectives into actionable programs.
• Hands-on experience developing standards, templates, methodologies, and operating frameworks for consistency.
• Ability to collaborate and influence across diverse stakeholder groups including IT, service delivery, design, and research teams.
• Experience driving continuous improvement using data, insights, and user feedback.
• Excellent communication, facilitation, and presentation skills; fluent in English.
• Experience leading organizational, operational, or cultural transformation initiatives in large matrixed environments.

Responsabilidades

• Define and maintain collaboration frameworks, roles, responsibilities, and engagement models across Experience & Adoption (E&A) teams and partner functions.
• Design, document, and continuously improve standardized processes to ensure consistent and efficient delivery of E&A services.
• Establish and evolve operating models, including service-based engagement approaches, to support diverse business and stakeholder needs.
• Drive governance practices by defining decision rights, review forums, escalation mechanisms, and accountability structures.
• Create and manage centralized methodologies, templates, playbooks, standards, and reusable tools to support operational excellence.
• Translate E&A strategy into executable roadmaps, align priorities, and coordinate delivery and monitor progress against goals across teams and stakeholders.
• Define, monitor, and report on KPIs and success metrics to measure impact, inform decision-making, and drive continuous improvement.
• Lead enablement and capability-building initiatives, promoting best practices and fostering a user-centric, results-driven culture.

Conhecimentos

Operating models

Governance frameworks

Cross-functional collaboration

Strategic planning

Process optimization

Standards and templates

Program management

Data-driven improvement

Stakeholder management

Communication

Formação académica

Bachelor's degree in Organizational Design, Business Administration, Program Management

Descrição da oferta de emprego

Summary

The Governance Specialist plays a key role within Transformation & Governance by helping define how E&A operates, makes decisions, and engages with other areas. The role enables E&A to operate effectively and scale through clear collaboration models, streamlined processes, robust governance, and consistent delivery standards. By applying expertise in process optimization, organizational alignment, standards, and enablement, the specialist strengthens E&A’s operational backbone and increases its impact across partner teams.

Major Accountabilities

• Define and maintain collaboration frameworks, roles, responsibilities, and engagement models across Experience & Adoption (E&A) teams and partner functions.
• Design, document, and continuously improve standardized processes to ensure consistent and efficient delivery of E&A services.
• Establish and evolve operating models, including service-based engagement approaches, to support diverse business and stakeholder needs.
• Drive governance practices by defining decision rights, review forums, escalation mechanisms, and accountability structures.
• Create and manage centralized methodologies, templates, playbooks, standards, and reusable tools to support operational excellence.
• Translate E&A strategy into executable roadmaps, align priorities, and coordinate delivery and monitor progress against goals across teams and stakeholders.
• Define, monitor, and report on KPIs and success metrics to measure impact, inform decision‑making, and drive continuous improvement.
• Lead enablement and capability‑building initiatives, promoting best practices and fostering a user‑centric, results‑driven culture.

Minimum Requirements

• Bachelor’s degree in Organizational Design, Business Administration, Program Management, or a related field.
• Proven experience designing and implementing operating models, governance frameworks, or business processes within complex, cross‑functional organizations.
• Strong strategic planning and analytical skills, with the ability to convert business objectives into actionable programs and initiatives.
• Hands‑on experience developing standards, templates, methodologies, and operational frameworks to support organizational consistency.
• Demonstrated ability to collaborate and influence across diverse stakeholder groups, including IT, service delivery, design, and research teams.
• Experience driving continuous improvement initiatives using data, insights, and user feedback to enhance effectiveness and scalability.
• Excellent communication, facilitation, and presentation skills, with the ability to simplify complex concepts for different audiences; fluent in English.
• Experience leading organizational, operational, or cultural transformation initiatives within large, matrixed environments.

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

Learn More Here

https://www.novartis.com/about/strategy/people-and-culture

Commitment To Diversity And Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Join our Novartis Network

If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)