Senior Specialist - CSG

R1-Rc; Hyderabad; On-site; INR 450,000 - 750,000; Full time

Job summary

R1-Rc, a healthcare facility solutions provider, seeks an experienced facilities engineer to operate and maintain HVAC, electrical, plumbing, and life-safety systems. You will lead preventive maintenance, respond to breakdowns, manage CAFM/CMMS work orders, and coordinate with vendors to ensure safety and reliability.

The role requires 2–6 years in facility management within corporate or commercial settings, with a focus on data capture, digital tools, and continuous improvement in energy

Qualifications

• Diploma / ITI / Bachelor’s in Electrical or Mechanical Engineering.
• 2–6 years of experience in facility management / engineering operations.
• Experience in corporate / commercial facilities preferred.

Responsibilities

• Operate and maintain building engineering systems to ensure continuous operation.
• Execute preventive maintenance and attend breakdowns within SLAs.
• Manage work orders via CAFM/CMMS and ensure timely, quality closure.

Skills

Technical fundamentals

Troubleshooting

Attention to detail

Shift work

Team collaboration

Digital reporting

Education

Diploma / ITI / Bachelor’s in Electrical / Mechanical Engineering

Tools

CAFM/CMMS

BMS (basic monitoring)

Electrical & HVAC control panels

MS Excel

Job description

Key Responsibilities1. Hard Services Operations (Core Execution)· Operate and maintain all building engineering systems, including:o HVAC systems (AHUs, FCUs, VRF/VRV units)o Electrical systems (LT panels, UPS, DG sets)o Plumbing systems and water supplyo Fire & life safety systems· Ensure continuous operation and zero disruption of critical systems.· Perform routine checks, readings, and log sheet updates.· Identify early signs of equipment failure and take corrective action.2. Preventive & Breakdown Maintenance· Execute preventive maintenance schedules as per SOPs.· Attend and resolve breakdown complaints within defined SLAs.· Coordinate with vendors for specialized maintenance activities.· Ensure proper closure of maintenance tasks with documentation.3. Work Order & Helpdesk Management· Receive, acknowledge, and execute work orders through CAFM/CMMS systems .· Ensure timely closure of tickets with quality service delivery.· Provide feedback and updates on task status.· Maintain accurate records of all maintenance activities.4. Technical Monitoring & Log Management· Record and monitor:o Electrical load readingso DG fuel consumptiono HVAC performance parameterso Water levels and pump operations· Highlight abnormalities and escalate deviations.· Maintain daily, weekly, and monthly logs.5. Technical Transformation & Optimization (Execution Level)A. Data Capture & Digital Adoption· Ensure accurate data entry in:o CAFM systemso Energy monitoring toolso Maintenance logs· Support implementation of digital tools such as:o IoT sensorso Smart meterso Automated monitoring systemsB. Energy & Efficiency Optimization· Identify opportunities for:o Reducing energy consumptiono Optimizing equipment usage· Implement basic optimization actions such as:o Switching scheduleso Load balancingo Temperature optimization· Support energy audits and improvement initiatives.C. First-Level Troubleshooting & RCA Support· Perform initial fault diagnosis for equipment failures.· Assist senior engineers in root cause analysis (RCA) .· Implement corrective and preventive actions as directed.D. Asset Care & Lifecycle Support· Ensure proper handling and maintenance of equipment.· Report aging equipment and recurring failures.· Support asset tagging and documentation.6. Safety, Compliance & EHS· Ensure adherence to all safety protocols and procedures .· Use appropriate PPE during operations.· Support:o Fire drillso Emergency responseo Safety audits· Ensure compliance with electrical and operational safety norms.7. Vendor & Contractor Coordination· Assist in supervising vendor activities on-site.· Ensure vendors follow:o Safety procedureso Work permitso Quality standards· Verify work completion and report discrepancies.8. Soft Services Coordination (Support Role)· Coordinate with housekeeping and other teams when technical support is required.· Ensure technical readiness of areas before cleaning or events.9. Event & Meeting Support· Ensure readiness of:o Meeting roomso Conference facilitieso AV and electrical systems· Provide technical support during events and client visits.10. Builder / Landlord Coordination· Report infrastructure issues to Facility Manager.· Assist in resolving:o Power supply issueso Water supply disruptionso Common area technical issues11. Training & Skill Development· Participate in:o Technical training programso Safety training sessions· Stay updated on new technologies and maintenance practices.· Support onboarding of new technicians.12. Reporting & Documentation· Maintain accurate records of:o Maintenance activitieso Equipment performanceo Incidents and breakdowns· Submit daily shift reports to supervisors.· Escalate major issues promptly.13. Business Continuity Support· Assist during:o Power failureso Equipment breakdownso Emergency situations· Ensure backup systems (DG, UPS) are operational.· Support execution of BCP procedures.Key Performance Indicators (KPIs)· Work order closure within SLA· Equipment uptime and reliability· Preventive maintenance completion rate· Reduction in repeat breakdowns· Accuracy of logs and documentation· Energy-saving initiatives implemented· Safety compliance adherenceQualifications & Experience· Diploma / ITI / Bachelor’s in Electrical / Mechanical Engineering· 2–6 years of experience in facility management / engineering operations· Experience in corporate / commercial facilities preferredKey Competencies· Strong technical fundamentals· Hands-on troubleshooting skills· Attention to detail· Ability to work in shifts· Team collaboration· Basic digital and reporting skillsTools & Systems· CAFM / CMMS systems· BMS (basic monitoring)· Electrical and HVAC control panels· MS Excel / reporting toolsWorking in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.comVisit us on Facebook