Senior Solution Architect - Salesforce

Epam Systems; Hyderabad, Pune District, Bengaluru; On-site; INR 4,000,000 - 9,000,000; Full time

Job summary

Epam Systems in India is seeking a Salesforce Architect to lead an engineering team and guide customer Technology Directors through migrating an in-house Loyalty Platform to Salesforce Loyalty Cloud for a hospitality client. The role demands hands‑on design and architecture leadership, with deep Salesforce expertise and experience integrating MuleSoft, Kafka, Apigee, and RESTful APIs across the ecosystem.

You will drive delivery from architecture to production, shape data models, review codes,

Qualifications

• 14 to 18 years of overall experience with Salesforce expertise.
• Strong understanding of system integrations and APIs.
• Hands-on leadership and architecture skills.

Responsibilities

• Serve as Technical Architect within a Scrum team and define long-term Salesforce Loyalty Cloud usage.
• Design stay processing, partner transactions, vouchers, promotions, and API integrations.
• Guide solution architecture decisions and drive delivery from design to production.

Skills

Salesforce

Leadership

Architectural design

RESTful APIs

MuleSoft

Kafka

Apigee

Data modeling

Integration strategy

Tools

MuleSoft

Kafka

Apigee

REST APIs

Job description

We are looking for a strong Salesforce Architect to lead an engineering team and guide customer Technology Directors through the journey of migrating an in-house Loyalty Platform to Salesforce. This role calls for a Salesforce Solution Architect with hands‑on experience implementing Salesforce Loyalty Cloud, preferably within the hospitality industry.

Responsibilities

• Serve as Technical Architect within a Scrum team, contributing to the long‑term vision and optimal use of Salesforce Loyalty Cloud in a large‑scale hospitality implementation
• Design stay processing, partner transactions, hotel and partner reimbursement, vouchers, promotions, APIs, and integrations with legacy systems
• Apply real‑world Loyalty Cloud experience to design and guide solution architecture decisions
• Drive delivery teams through all stages of implementation, from discussions with marketing teams on engagement strategy to reviewing data models, custom objects, and developer pull requests
• Build and maintain strong relationships with the Head of Technology on the customer side, supporting validation of proposed solutions across teams
• Understand long‑term customer objectives and help define a sustainable technology and implementation roadmap

Requirements

• 14 to 18 years of overall experience, with deep Salesforce expertise, ideally stronger than average platform specialists
• Strong understanding of system integrations, with experience in MuleSoft, Kafka, and Apigee, along with RESTful APIs, as the platform serves as a backend for the entire IHG ecosystem
• Hands‑on leadership skills, with readiness to perform code reviews, guide technical estimations, and assist with solution design at any level
• Ability to move seamlessly between high‑level architecture and detailed technical design, including data models, process flows, and code structure
• Consulting mindset, with capability to grasp business challenges, technical constraints, and ecosystem complexity, and propose pragmatic, scalable solutions
• Execution‑driven approach, ensuring that solutions work in production, not just on paper

Nice to have

• Background in hospitality
• Knowledge of Java
• Familiarity with REST API
• Understanding of Service Oriented Architecture (SOA)

Location - Pune, Bangalore, Hyderabad, Chennai, Jaipur, Coimbatore