Senior Software Engineer – Salesforce

Knoll Inc.; India; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

MillerKnoll is seeking a Senior Salesforce Developer with 8+ years of hands-on experience to design, develop, and implement scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.

The candidate will work with architects, stakeholders, and cross-functional teams, delivering end-to-end Salesforce implementations while ensuring security, scalability, and performance. This role is located in Bangalore, with hybrid work after probation.

Qualifications

• Bachelor’s degree in computer science or related field.
• 10+ years of enterprise-level software development experience.
• 8+ years of Salesforce development experience with multiple Salesforce implementation projects.
• Strong hands-on experience with Sales Cloud, Service Cloud, Experience Cloud.
• Expertise in Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, Salesforce Security Model.
• Experience building integrations using REST APIs, SOAP APIs, Platform Events, Named Credentials, OAuth.
• Experience with Git-based version control and CI/CD tools such as Copado.

Responsibilities

• Design, develop, and implement scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• Develop custom solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, and Salesforce APIs.
• Configure Salesforce using declarative capabilities including Flows, Approval Processes, Validation Rules, Assignment Rules, Case Management, Entitlements, and Omnichannel.
• Build and maintain integrations with internal and external systems using REST/SOAP APIs, Platform Events, Named Credentials, and middleware platforms.
• Lead technical solution design, customization, and implementation activities while adhering to Salesforce best practices and governor limits.
• Collaborate with business analysts, product owners, architects, and QA teams to translate business requirements into technical solutions.
• Perform code reviews, mentor junior developers, and promote engineering best practices.
• Optimize application performance, troubleshoot production issues, and implement scalable solutions.
• Participate in release planning, CI/CD deployments, and DevOps processes.
• Create and maintain technical design documentation and implementation artifacts.
• Stay updated with Salesforce platform releases, new features, and emerging technologies including Salesforce AI capabilities.

Skills

Salesforce development

Sales Cloud / Service Cloud

Apex & LWC

Integration experience

Communication skills

Independent work

Education

Bachelor’s degree in computer science or related field

Tools

Copado

Git

CI/CD tooling

Job description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

As Senior Software Engineer – Salesforce, Technology, you’ll play a vital role at MillerKnoll. We are looking for an experienced Senior Salesforce Developer with 8+ years of hands-on Salesforce development experience to design, develop, and implement scalable Salesforce solutions. The ideal candidate should have strong expertise in Sales Cloud, Service Cloud, Experience Cloud, Lightning Web Components (LWC), Apex, integrations, and platform customizations. The candidate should have experience delivering end-to-end Salesforce implementations while collaborating with business stakeholders, architects, and cross-functional teams to build secure, scalable, and high-performing solutions.

ESSENTIAL FUNCTIONS

• Design, develop, and implement scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• Develop custom solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, and Salesforce APIs.
• Configure Salesforce using declarative capabilities including Flows, Approval Processes, Validation Rules, Assignment Rules, Case Management, Entitlements, and Omnichannel.
• Build and maintain integrations with internal and external systems using REST/SOAP APIs, Platform Events, Named Credentials, and middleware platforms.
• Lead technical solution design, customization, and implementation activities while adhering to Salesforce best practices and governor limits.
• Collaborate with business analysts, product owners, architects, and QA teams to translate business requirements into technical solutions.
• Perform code reviews, mentor junior developers, and promote engineering best practices.
• Optimize application performance, troubleshoot production issues, and implement scalable solutions.
• Participate in release planning, CI/CD deployments, and DevOps processes.
• Create and maintain technical design documentation and implementation artifacts.
• Stay updated with Salesforce platform releases, new features, and emerging technologies including Salesforce AI capabilities.

QUALIFICATIONS Required:

• Bachelor’s degree in computer science or related field.
• 10+ years of enterprise-level software development experience.
• 8+ years of Salesforce development experience with multiple Salesforce implementation projects.
• Strong hands-on experience with Sales Cloud, Service Cloud, Experience Cloud
• Expertise in Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, Salesforce Security Model
• Strong experience in Salesforce customizations and configuration.
• Experience building integrations using REST APIs, SOAP APIs, Platform Events, Named Credentials, OAuth
• Good understanding of Salesforce governor limits, security, sharing, and performance optimization.
• Experience with Git-based version control and CI/CD tools such as Copado.
• Excellent analytical, troubleshooting, and communication skills.
• Ability to work independently while collaborating effectively with global teams.

Desirable:

• Salesforce Certified Platform Developer I/II, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, Experience Cloud Consultant certification.
• Experience with Salesforce AI, Agentforce, Einstein AI, or Generative AI capabilities.
• Experience with Salesforce B2B Commerce or Experience Sites.
• Experience integrating Salesforce with ERP, SAP, Oracle, or other enterprise applications.
• Experience with JavaScript frameworks, Node.js, or modern web development practices.
• Knowledge of event-driven architecture and asynchronous integrations.
• Experience working in Agile/Scrum development environments.

This role will work in the shift timings of 12:00 P.M. to 9:00 P.M. or 2:00 P.M. to 11:00 P.M. IST. The employees could be requested to work in a different shift on rare occasions to support the business during a critical issue or for any releases/migrations that maybe scheduled. Location of work is Bangalore, India. Initial 6 months, until successful completion of probation period, employees will work from office and then transition to hybrid working model.

Reporting structure

• Locally reporting to Team lead and IT manager in India
• Matrix reporting to Manager in US

MillerKnoll is an equal opportunity employer

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century.