Senior Executive

EXL; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

EXL in Hyderabad seeks a Salesforce Data Cloud Engineer to join our data and analytics team. The role focuses on data management and modeling within Salesforce Data Cloud, optimizing SQL queries, and collaborating with CRM and external teams to integrate data pipelines.

You will work on data profiling, schema design, and end-to-end data troubleshooting, contributing to scalable data solutions across enterprise systems.

Qualifications

• Experience with Salesforce Data Cloud data management and modeling.
• Proficient in SQL and relational database concepts.
• Ability to collaborate with CRM and external teams to design solutions.

Responsibilities

• Collaborate with CRM and external teams to design data cloud integrations.
• Troubleshoot data issues end-to-end across pipelines and systems.
• Support administration aspects: roles, permissions, and external system integrations.
• Contribute to data flow design and data pipeline optimization.

Skills

Salesforce Data Cloud

SQL

Data modeling

Data profiling

Cross-functional collaboration

Data troubleshooting

Tools

RDBMS concepts

Job description

Job Description:

Position - Salesforce Data Cloud Engineer

• 1 Knowledge of Salesforce Data Cloud: Data Management & Modeling-Data Stream, Data Lake Object, Data Model, Identity & Segmentation, Calculated Insights
• 2 Basic Understanding of Administration of Salesforce Data Cloud: Managing user roles, permissions, External System Integration
• 3 Proficiency in SQL and RDBMS concepts: Real project experience of writing SQL queries from scratch with good understanding of RDMS concepts to optimize queries as per requirements
• 4 Strong in Data concepts for profiling and data object schema design (data modeling)
• 5 Cross-Functional Collaboration: Partner with CRM, External Teams to design solutions and integrate Data Cloud with enterprise systems.
• 6 Knowledge of Einstein and Agentforce related to Data Cloud
• 7 Strong troubleshooting skills - ability to trace data issues end-to-end.

Nice To Have

• 1 Work with Salesforce Marketing Cloud (SFMC) data extensions, automations, data views, and Contact/Subscriber model
• 2 Understand the data flow between source systems to build/optimize data pipelines in SFMC
• 3 some programming language like python and experience in building/optimizing data pipelines.
• 4 Marketing Domain B2B knowledge and support campaign teams with data preparation, segmentation logic, and audience readiness.
• 5 Nice to have experience in Journey Builder.
• 6 Working knowledge of AMPscript/SSJS