Senior Software Engineer

Chargebee; Chennai District; On-site; INR 1,200,000 - 2,200,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Job summary

Chargebee in India is seeking a CRM Integrations Engineer to join the CRM Integrations team, owning the design and evolution of CRM connectors to Salesforce and other platforms. You will partner with product management and other engineering teams to deliver scalable integrations that ensure data accuracy and reliability.

You will write production-grade code, implement tests and API automation, and drive Agile practices while mentoring junior engineers and documenting APIs for cross-team clarity.

Qualifications

• 4–7 years of experience building distributed systems with high throughput and low latency.
• Strong knowledge of RESTful APIs, Webhooks, GraphQL, and data synchronization patterns.
• Experience learning and integrating with enterprise CRM platforms like Salesforce.
• Experience with cloud-based production systems and identifying performance bottlenecks.
• Excellent debugging skills with tools such as Postman, Datadog, and Splunk.

Responsibilities

• Ideate, design, and develop CRM integration applications/services with a focus on data accuracy and reliability.
• Collaborate closely with product managers to design and build robust CRM connectors.
• Write hands-on code to build frameworks or middleware that facilitate integrations.
• Actively maintain functional and non-functional quality through automated tests, data validation checks, and integration-specific API automation.
• Own integration quality by performing effective code reviews and proactively identifying issues in data sync or API consumption.
• Troubleshoot and resolve customer-reported issues with urgency and clarity.
• Champion adoption of Agile practices within the team.
• Author and maintain technical documents and API specs, ensuring clarity for engineering and other teams.

Skills

RESTful APIs

Webhooks

GraphQL

Data synchronization

Salesforce integration

Cloud experience

Performance debugging

Postman

Datadog

Splunk

Communication skills

Team mentoring

Agile methodologies

JIRA/Confluence

Tools

Postman

Datadog

Splunk

Job description

Chargebee is a leading provider of billing and monetization solutions, empowering businesses with recurring revenue models to streamline revenue and finance operations, capture actionable insights, and drive growth.

Chargebee is trusted by businesses of all sizes, including Zapier, LegalZoom, Lambda, Freshworks, DeepL, Condé Nast, and Pret a Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2.

With headquarters in North Bethesda, Maryland, our team members are based primarily in India, the U.S., and Europe.

About the Team

You'll join the CRM Integrations team, a group of engineers based across India working on seamlessly integrating Chargebee with leading CRM platforms. The team partners closely with Product Management, Customer Success, Support, and other engineering teams to deliver integrations that strengthen Chargebee's position as the preferred subscription billing solution for enterprises. We value thoughtful problem-solving, async collaboration, and learning together

About the role

You will be a key member of the CRM Integration team, driving initiatives to seamlessly integrate Chargebee with leading CRM platforms. In this role, you will own and evolve the current CRM integration solutions to ensure Chargebee customers experience smooth and scalable integration. You will partner with cross-functional teams to deliver integrations that strengthen Chargebee's position as the preferred subscription billing solution for enterprises.

What you’ll do

• Ideate, design, and develop CRM integration applications/services with a focus on data accuracy and reliability.
• Collaborate closely with product managers to design and build robust CRM connectors.
• Write hands-on code to build frameworks or middleware that facilitate integrations.
• Actively maintain functional and non-functional quality through automated tests, data validation checks, and integration-specific API automation.
• Own integration quality by performing effective code reviews and proactively identifying issues in data sync or API consumption.
• Troubleshoot and resolve customer-reported issues with urgency and clarity.
• Champion adoption of Agile practices within the team.
• Author and maintain technical documents and API specs, ensuring clarity for engineering and other teams.

What you’ll bring

4-7 years of proven experience in building distributed systems to handle high throughput, low latency, and event-driven architecture.

• Strong knowledge of RESTful APIs, Webhooks, GraphQL, and data synchronization patterns.
• Willingness and demonstrated ability to learn enterprise CRM platforms like Salesforce and integrate with them.
• Experience working on large-scale systems in the Cloud.
• Experience creating/supporting production-grade systems with proven ability to identify and resolve performance bottlenecks.
• Strong debugging skills with tools such as Postman, Datadog, and Splunk.
• Excellent communication skills — ability to simplify complex integration scenarios for both technical and business stakeholders.
• Effective team player with experience mentoring and guiding junior engineers.
• Familiarity with Agile methodologies and tools like JIRA/Confluence.

Nice to have

• Experience building and managing enterprise-grade integrations is an advantage.
• Prior work experience in HubSpot or Salesforce CRM is an advantage.
• Familiarity with observability tools like New Relic or Datadog.

Benefits we offer

At Chargebee, we believe that feeling supported is the foundation for doing great work. We offer a comprehensive benefits package designed to support your personal, financial, and professional growth and ensure you thrive in every aspect of your life. Our commitment to supporting our employees is universal, while our benefits are thoughtfully designed to meet the unique needs of each region. We offer comprehensive packages that generally include:

• Health & Wellness: Robust coverage and access to programs to support your physical and mental well-being.
• Financial Security: Initiatives to help you build long-term financial stability.
• Work-Life Balance: Flexible options and resources to help you thrive both professionally and personally.

Chargebee is an equal opportunity employer. At Chargebee, we believe that diversity of backgrounds, perspectives, and experiences is not a “good-to-have” but a “must-have” as it strengthens us as a company and as individuals. We are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered to thrive.

We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity/expression, age, national origin, ancestry, caste, citizenship, physical or mental disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law.