Staff Engineer

Chargebee; India; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A leading subscription billing and revenue management platform is seeking a Staff Engineer (Architect) to design and scale AI-powered automation systems. This role is critical in shaping innovative automation products for global SaaS customers. Ideal candidates will have over 10 years of software engineering experience, with substantial technical leadership and a passion for AI-driven efficiency. The position offers full-time engagement in a collaborative and fast-paced environment, targeting professionals ready to influence architectural direction and mentor teams.

Qualifications

• 10+ years in software engineering with 5 years in technical leadership.
• Strong understanding of distributed systems and cloud-native platforms.
• Proven track record of scaling enterprise SaaS systems.

Responsibilities

• Architect scalable agent platforms for AI automation.
• Lead architecture for tool orchestration and memory management.
• Deliver proof-of-concepts and mentor developers.

Skills

Software engineering

Technical leadership

Distributed systems

Cloud-native platforms

AI-powered automation

Scalability mindset

Collaboration and team rallying

Job description

Chargebee is the leading subscription billing and revenue management platform powering fast‑growing SaaS brands across the globe. We are headquartered in San Francisco and have a team of more than 500 engineers worldwide.

Role Summary

We are seeking a Staff Engineer (Architect) to drive the design and scalability of AI‑powered automation systems (agentic AI) that will transform billing and revenue operations for our global SaaS customers. This role is critical in shaping Chargebee’s next generation of intelligent, multi‑tenant automation products. You will report to the Senior Director of Engineering and partner closely with product, engineering managers, and cross‑functional stakeholders.

Key Responsibilities

• Architect scalable agent platforms: Define the end‑to‑end architecture for our AI automation stack with multi‑tenancy, resilience, and extensibility.
• Build AI agent capabilities: Lead architecture for MCP integration, tool orchestration, memory management, evaluation frameworks, RAG setup, async workflows, and streaming pipelines.
• Prototype & guide AI‑first engineering: Deliver proof‑of‑concepts, mentor developers, and promote best practices in agent orchestration and GenAI frameworks.
• System governance & frameworks: Build reusable APIs, modular components, and guardrails to standardize and accelerate agent deployment.
• AI lifecycle & governance: Own deployment pipelines, observability, model retraining schedules, drift detection, and production resilience.
• Ethical & secure AI design: Partner with security and risk teams to ensure safe, explainable, and bias‑aware agent behavior.
• Cross‑functional leadership: Collaborate with Product, Engineering, and Security to balance customer needs, compliance, and technical trade‑offs.

Qualifications

• Experience: 10+ years in software engineering with at least 5 years in technical leadership or architect roles within SaaS / enterprise platforms.
• Domain Knowledge: Strong understanding of distributed systems, multi‑tenant SaaS architecture, and cloud‑native platforms (AWS).
• Scalability Mindset: Proven track record of architecting and scaling enterprise SaaS systems.
• Leadership Skills: Demonstrated success in influencing architectural direction, mentoring engineers, and fostering innovation.

What Makes You a Great Fit

• You’re passionate about AI‑powered automation and curious about how agentic approaches can transform enterprise workflows.
• You can balance pragmatism with vision—delivering incremental value today while laying the foundation for future scale.
• You thrive in fast‑paced, collaborative environments and can rally teams around complex technical missions.
• You’re not just an architect—you’re a builder, a mentor, and a thought leader.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Financial Services, Software Development, and Accounting