Senior Software Engineer

N-able; Bengaluru; Hybrid; INR 2,200,000 - 4,000,000; Full time

Benefits offered by this job

Group Medical

PTO

Volunteer Days

Employee Stock Purchase Program

Fund-raising

N-ablite Learning

Hybrid work model

Job summary

N-able in Bengaluru, India is seeking a senior Go backend engineer who can balance product development with solving real customer issues. You will work on N-central and N-sight code, investigate issues, and implement fixes while collaborating with Support, Product, and Core Services teams.

The role emphasizes strong debugging, identity and authentication knowledge, and clear communication to translate complex problems into actionable solutions in a hybrid work environment.

Qualifications

• Total 7 years of strong software development experience with solid debugging and problem-solving skills.
• Strong Go (Golang) background with backend systems and distributed services.
• Solid understanding of authentication and identity concepts.
• Ability to read, understand, and troubleshoot existing codebases.
• Good communication skills for explaining technical issues clearly.

Responsibilities

• Investigate and resolve complex customer issues related to SSO and identity integrations.
• Collaborate with Support, Product, and Core Services engineers to understand real customer environments.
• Debug issues across product code (N-central, N-sight), Core Services, and external identity providers.
• Analyze logs, traces, configurations, and customer setups to identify root causes.
• Implement bug fixes, mitigations, configuration changes, or small code updates as needed.
• Improve internal diagnostics, tooling, and documentation to reduce recurring issues.
• Provide technical feedback to product and platform teams to prevent future issues.

Skills

Go (Golang)

Debugging

Backend systems

Authentication

Code comprehension

Communication

Tools

N-central

N-sight

OAuth2

OpenID Connect

SAML

SCIM

Microsoft Entra ID

Job description

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

What You'll Do

This role equally balances software development and hands-on customer support, focusing on diagnosing, troubleshooting, and resolving real customer issues while also contributing to the development of product features. This is both a developer and support role, with feature development and problem resolution treated as equally important responsibilities.

• Investigate and resolve complex customer issues related to SSO, Microsoft Entra ID, and identity integrations.
• Work closely with Support, Product teams, and Core Services engineers to understand real customer environments.
• Debug issues across multiple systems, including product code (N-central, N-sight), Core Services, and external identity providers.
• Analyze logs, traces, configurations, and customer setups to identify root causes.
• Implement bug fixes, mitigations, configuration changes, or small code updates when required.
• Improve internal diagnostics, tooling, and documentation to reduce recurring customer issues.
• Provide technical feedback to product and platform teams to help prevent similar issues in the future.

What You'll Bring

• Total 7 years of strong background in software development with excellent debugging and problem-solving skills.
• Strong background in software development in Go (Golang), with excellent debugging and problem-solving skills.
• Experience working with backend systems and distributed services.
• Solid understanding of authentication and identity concepts.
• Ability to read, understand, and troubleshoot existing codebases.
• Comfortable working with customer-reported issues and ambiguous problem statements.
• Good communication skills, especially when explaining technical issues clearly.

Strongly Valued Experience

• Experience with SSO technologies such as OAuth2, OpenID Connect, and SAML.
• Hands-on experience with identity providers, especially Microsoft Entra ID.
• Familiarity with SCIM or similar standards for user provisioning and lifecycle management.
• Experience troubleshooting enterprise customer environments.
• Familiarity with SaaS integrations and multi-tenant systems.
• Demonstrated ability to organize, curate, and make knowledge discoverable (e.g., runbooks, troubleshooting guides, FAQs).
• Strong communication and collaboration skills; Being able to efficiently gather, validate, and synthesize knowledge from support, engineering, and subject-matter experts

Purple Perks

• Group Medical , Personal Accident & Term life coverage
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Employee Stock Purchase Program
• FuN-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

#SN #Hybrid