Senior Service Engineer

IN8 Trane Technologies India; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Equal opportunity employer

Job summary

Trane Technologies is seeking an experienced Service Technician to commission and service chillers and HVAC systems on-site in Kolkata. You will manage customer follow-ups, coordinate with the service team, and ensure timely completion of maintenance tasks while upholding safety standards.

The role requires 5+ years of site experience with chillers, strong technical knowledge, and hands-on installation, warranty, and AMC handling capabilities.

Qualifications

• Minimum Graduation/Diploma/ITI in mechanical / RAC/Electrical/Electronics.
• Experience: 5+ years on site & working on chillers.
• Good technical knowledge of Chillers.
• Hands-on experience with installation, warranty and AMC services.
• MS Office, Internet and Mail proficiency.

Responsibilities

• Commissioning & service of chillers, HVAC.
• Handle all models of chillers and low-side equipment complaints.
• Carry out timely preventive maintenance for chillers as per SOP.
• Root-cause analysis of failures and reporting to Quality/FFA teams.
• Ensure EHS compliance per company guidelines.
• Handle customer service requirements and follow-ups.
• Generate leads for service opportunities.
• Ensure quality job execution and timely completion of tasks.
• Provide daily reports to office/ASM and share reports with Deployer.

Skills

On-site experience

Chillers expertise

MS Office proficiency

Education

Diploma/ITI in mechanical / RAC / Electrical / Electronics

Tools

MS Office

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Where is the work: On-Site (5 days)

Job Summary

Commissioning of chillers and HVAC system Repairing of all type of HVAC equipment. Customer follow-ups and meetings according to schedule. Team management & coordination with Service coordinator for their moments and for any requirements like parts etc. Weekly meeting with Team about concerns like safety, site audits & backlogs. Update to service Manager & coordinator for the monthly plan.

Job Responsibilities

• Responsible for Commissioning & service of Chillers, HVAC.
• Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines.
• Carrying out the timely PPM for chiller as per Company SOP.
• RCA for failures and sharing with Quality team & FFL.
• Ensuring of following of EHS as per Trane guidelines.
• Handling of all customer service requirements.
• Generating of Leads.
• Ensuring of Quality job execution and smooth & timely completion of given service tasks.
• Providing daily report to office & ASM.
• Sharing of Service reports to Deployer with parts requirement.
• Holding DL of 4-wheeler/2 Wheeler.
• Ensuring all the safety and vehicle audit requirements followed and honoured.

Qualifications

• Minimum Graduation/Diploma/ITI in mechanical / R&AC/Electrical/Electronics.
• Experience - 5+ years on site & working on chillers.
• Good Technical Knowledge of Chillers.
• Service Technicians Should have a practical hand-on experience on chillers Installation, Warranty and AMC services.
• Service Technicians should have operational user experience about MS office, Internet, Mail etc.

We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

To request an accommodation, please contact us at: [e-mail].