SENIOR SERVICE ENGINEER

Legrand; Chennai; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

NOVATEUR ELECTRICAL & DIGITAL SYSTEMS PRIVATE LIMITED seeks a Senior Service Engineer to lead installation, commissioning, preventive maintenance, and troubleshooting of 3‑phase UPS systems, with direct customer interaction and site assessments across the region.

You will support AMC, retrofits, and upgrades, manage spare parts, provide on-site training, ensure safety and quality, and travel within the territory.

Formación

• Diploma/B.E./B.Tech in Electrical, EEE, or Electronics.
• 5–10 years of UPS or power electronics experience.
• Strong knowledge of 3-phase UPS, batteries, and electrical panels.
• Willingness to travel across the territory.

Responsabilidades

• Install, commission, and perform preventive maintenance on 3-phase UPS systems.
• Diagnose and resolve breakdowns, providing on-site technical support.
• Conduct site visits, power audits, and technical assessments.
• Coordinate with customers to ensure service satisfaction and timely issue resolution.
• Prepare detailed service reports, documentation, and improvement recommendations.
• Support Annual Maintenance Contracts, retrofits, battery replacements, and UPS upgrades.
• Manage spare parts inventory and ensure availability for critical repairs.
• Provide training and guidance to junior service staff.
• Maintain compliance with safety standards and company procedures.
• Travel within the assigned territory as required.

Conocimientos

Customer interaction

Troubleshooting

Fault finding

Power electronics

Electrical panels

Educación

Electrical/Electronics Engineering degree

Descripción del empleo

Job Description

We are seeking a Senior Service Engineer to lead the installation, commissioning, preventive maintenance, and troubleshooting of 3‑phase UPS systems for NOVATEUR ELECTRICAL & DIGITAL SYSTEMS PRIVATE LIMITED. The role involves direct customer interaction, site assessments, and driving service excellence while supporting AMC, retrofit, and upgrade projects across the designated region.

Job Description

We are seeking a Senior Service Engineer to lead the installation, commissioning, preventive maintenance, and troubleshooting of 3‑phase UPS systems for NOVATEUR ELECTRICAL & DIGITAL SYSTEMS PRIVATE LIMITED. The role involves direct customer interaction, site assessments, and driving service excellence while supporting AMC, retrofit, and upgrade projects across the designated region.

Responsibilities

• Install, commission, and perform preventive maintenance on 3‑phase UPS systems.
• Diagnose and resolve breakdowns, providing on‑site technical support.
• Conduct site visits, power audits, and technical assessments.
• Coordinate with customers to ensure service satisfaction and timely issue resolution.
• Prepare detailed service reports, documentation, and improvement recommendations.
• Support Annual Maintenance Contracts, retrofits, battery replacements, and UPS upgrades.
• Manage spare parts inventory and ensure availability for critical repairs.
• Provide training and guidance to junior service staff.
• Maintain compliance with safety standards and company procedures.
• Travel within the assigned territory as required.

Qualifications

• Diploma / BE / B.Tech in Electrical, EEE, or Electronics.
• 5–10 years of experience in UPS, power electronics, or related fields.
• Strong knowledge of 3‑phase UPS, batteries, and electrical panels.
• Proven troubleshooting and fault‑finding skills.
• Ability to conduct power audits and technical assessments.
• Excellent customer interaction and communication abilities.
• Familiarity with AMC management and retrofit projects.
• Willingness to travel extensively within the territory.
• Valid driving license.
• Commitment to safety and quality standards.