Senior Security Analyst - Saviynt

Staples India; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Staples India Business Innovation Hub Private Limited is seeking a Senior Security Analyst to act as a technical SME for Saviynt IGA. The role focuses on implementing enhancements, resolving L2/L3 tickets, onboarding applications, and configuring access reviews to improve compliance.

You will mentor security analysts, work in a shift roster, and drive continuous improvements across IAM services under the Operations umbrella.

Qualifications

• 4-7 years of experience in IGA solution Saviynt. Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 3 years) is mandatory.
• Working in shift model as per roster rotation strategy
• Team collaboration, Effective communication and Flexibility to work as per project demands
• Hands-on operations support experience in IGA (Saviynt). L2/L3 tickets, App Onboarding, Access certification.

Responsibilities

• Understand requirements related to MINOR enhancements, develop, test and deploy
• Analyze and resolve L3, L2 tickets
• Application Onboarding – Standard pattern of applications leveraging out of the box connectors
• Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.
• Create SOPs for L1 service desk team handling Identity provisioning tickets
• Triage & resolve production incidents, restore the service availability within SLA targets
• Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.
• Mentor and guide the Security Analysts and Associates skilled in Saviynt
• Flexible working in shifts as per roster rotation.
• Cross-skilling, Up-skilling in other IAM services under the scope of the Operations team

Skills

Saviynt IGA

L2/L3 support

IAM operations

Shift work

Education

BE in Computer Science/Information Security

Job description

Staples India Business Innovation Hub Private Limited | Permanent

The Senior Security Analyst should work as a technical SME for the Saviynt IGA solution, key delivery outcomes expected from this role are:

• Understand requirements related to MINOR enhancements, develop, test and deploy
• Analyze and resolve L3, L2 tickets
• Application Onboarding – Standard pattern of applications leveraging out of the box connectors
• Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.
• Create SOPs for L1 service desk team handling Identity provisioning tickets
• Triage & resolve production incidents, restore the service availability within SLA targets
• Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.
• Mentor and guide the Security Analysts and Associates skilled in Saviynt
• Flexible working in shifts as per roster rotation.
• Cross-skilling, Up-skilling in other IAM services under the scope of the Operations team

Beyond the above outcomes, deliver continuous service improvements to automate the manual L1/1.5 tasks.

Requirements

Education Requirements:

Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.

Years of Experience:

4-7 years

3 years of relevant Saviynt operations support experience is mandatory.

Basic Qualifications:

• 4-7 years of experience in IGA solution Saviynt. Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 3 years) is mandatory.
• Working in shift model as per roster rotation strategy
• Team collaboration, Effective communication and Flexibility to work as per project demands

Technical Skills:

• Hands-on operations support experience in IGA (Saviynt). L2/L3 tickets, App Onboarding, Access certification.

Preferred Qualifications: