Security Analyst - Saviynt

Staples India; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Staples India is seeking a Security Analyst to support Saviynt IGA operations in a dynamic team. You will resolve L2 tickets, onboard applications using standard connectors, and manage access certification campaigns to strengthen compliance.

You will create SOPs for L1 provisioning, assist with production incidents, and drive automation to improve efficiency while pursuing Saviynt certification and adapting to shift rosters.

Qualifications

• 2–5 years of experience in IGA solutions.
• Saviynt experience mandatory (min 3 years).
• Experience with shift roster strategy and teamwork.
• Hands-on L2 support: tickets, onboarding, access cert.

Responsibilities

• Analyze and resolve L2 tickets within SLAs.
• Application onboarding using standard connectors.
• Configure and support access certification campaigns.
• Create SOPs for L1 service desk handling provisioning tickets.
• Support production incidents and restore service availability.
• Automate repetitive tasks and close process gaps.

Skills

L2 support tickets

App onboarding

Access certification

SOP creation

Incident response

Automation

Shift work

Team collaboration

Communication

Saviynt operations

Java development

Education

Bachelor’s degree in Computer Science / Information Security or related field

Tools

Saviynt

SailPoint

Oracle Identity Manager

Job description

Role Summary

The Security Analyst should work as a support analyst for the Saviynt IGA solution, key delivery outcomes expected from this role are:

• Analyze and resolve L2 tickets
• Application Onboarding – Standard pattern of applications leveraging out of the box connectors
• Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.
• Create SOPs for L1 service desk team handling Identity provisioning tickets
• Support production incidents, restore the service availability within SLA targets
• Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.
• Flexible working in shifts as per roster rotation.
• Up-skilling in Saviynt to handle L3 and minor enhancements
• Complete Saviynt certification

Beyond the above outcomes, deliver continuous service improvements to automate the manual L1/1.5 tasks.

Requirements

Education Requirements:

Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.

Years of Experience: 2-5 years

3 years of relevant Saviynt operations support experience is mandatory.

Basic Qualifications:

• 2-5 years of experience in IGA solution Saviynt. Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 3 years) is mandatory.
• Working in shift model as per roster rotation strategy
• Team collaboration, Effective communication and Flexibility to work as per project demands

Technical Skills:

• Hands-on operations support experience in IGA (Saviynt). L2 tickets, App Onboarding, Access certification.

Preferred Qualifications:

• Saviynt Operations support experience.
• Java development experience