Senior Security Analyst - Saviynt

Staples India; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Saviynt training access

Job summary

Staples India is seeking a Senior Security Analyst to serve as a technical SME for the Saviynt IGA solution. You will own L2/L3 ticket resolution, application onboarding, and access certification campaigns to strengthen compliance and efficiency.

You will document SOPs for the L1 service desk, triage incidents, automate recurring tasks, and mentor analysts, with shift-based rostering and opportunities to expand skills across IAM services.

Qualifications

• 4–7 years of experience in IGA, with Saviynt.
• Saviynt minimum 3 years mandatory.
• Experience with L2/L3 tickets and app onboarding.
• Shift work and cross-functional collaboration.

Responsibilities

• Handle L2/L3 Saviynt tickets and incidents.
• Onboard applications using standard connectors.
• Configure and support access review campaigns.
• Create SOPs for L1 service desk handling provisioning tickets.
• Triage production incidents and restore service within SLA.
• Automate repetitive tasks to improve efficiency.
• Mentor and guide Security Analysts in Saviynt.
• Work in shifts per roster rotation.

Skills

Saviynt IGA

L2/L3 Support

Application Onboarding

Access Certification

SOP Creation

Incident Triage

Automation

Mentoring

Shift Work

Cross-skilling

Saviynt Certification

Education

BE in Computer Science

Tools

Saviynt

SailPoint

Oracle Identity Manager

Job description

Role Summary:

The Senior Security Analyst should work as a technical SME for the Saviynt IGA solution, key delivery outcomes expected from this role are:

• Understand requirements related to MINOR enhancements, develop, test and deploy
• Analyze and resolve L3, L2 tickets
• Application Onboarding – Standard pattern of applications leveraging out of the box connectors
• Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.
• Create SOPs for L1 service desk team handling Identity provisioning tickets
• Triage & resolve production incidents, restore the service availability within SLA targets
• Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.
• Mentor and guide the Security Analysts and Associates skilled in Saviynt
• Flexible working in shifts as per roster rotation.
• Cross-skilling, Up-skilling in other IAM services under the scope of the Operations team
• Complete Saviynt certification

Beyond the above outcomes, deliver continuous service improvements to automate the manual L1/1.5 tasks.

Requirements

Education Requirements

Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.

Years of Experience

4-7 years

3 years of relevant Saviynt operations support experience is mandatory.

Basic Qualifications

• 4-7 years of experience in IGA solution Saviynt. Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 3 years) is mandatory.
• Working in shift model as per roster rotation strategy
• Team collaboration, Effective communication and Flexibility to work as per project demands

Technical Skills

• Hands-on operations support experience in IGA (Saviynt). L2/L3 tickets, App Onboarding, Access certification.

Preferred Qualifications

• Saviynt Operations support experience.
• Java development experience