Senior SAP WMS Specialist

Pradeepit Global Consulting Private Limited; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Pradeepit Global Consulting Private Limited seeks a Senior SAP WMS Specialist to manage and optimize SAP Warehouse Management System operations across multiple Indian locations. You will handle incidents, coordinate with stakeholders, and implement system enhancements while ensuring smooth daily operations.

The role requires strong troubleshooting skills, incident management experience, and the ability to document resolutions for self-service and future reference.

Qualifications

• SAP WMS expertise is required.
• Ability to manage incidents and troubleshoot effectively.
• Testing and validating system enhancements should be performed.
• Provide user support and coordinate with market SPOCs.
• Root cause analysis and bug resolution.
• Document knowledge articles to aid self-service.

Responsibilities

• Handle user incidents and monitoring requests related to SAP WMS.
• Manage and test changes/enhancements for daily, weekly, and monthly operations.
• Coordinate with users and market SPOCs to resolve issues.
• Troubleshoot incidents and perform root cause analysis for bugs.
• Coordinate with IT teams and market reps for seamless operations.
• Provide leadership updates on key issues and resolutions.
• Support testing for projects and upgrades.

Skills

SAP WMS expertise

Incident management

Troubleshooting

Testing & validation

User support

Documentation

Job description

Senior SAP WMS Specialist Job Title: Senior SAP WMS Specialist Experience: Band 7A: 5+ years total, 5+ years relevant Band 6B: 3+ years total, 3+ years relevant Location: Bangalore, Kolkata, Chennai, Pune, Hyderabad (Face-to-Face Interview Required) Job Type: Full-Time

Job Description

We are looking for highly skilled SAP WMS practitioners to manage, support, and enhance SAP Warehouse Management System (WMS) solutions. Candidates will be responsible for handling incidents, managing system enhancements, coordinating with stakeholders, and troubleshooting issues. KT will be provided for related applications as required.

Key Responsibilities

• Handle user incidents and monitoring requests related to SAP WMS.
• Manage and test changes/enhancements for daily, weekly, and monthly operations.
• Work closely with users and market SPOCs to resolve issues efficiently.
• Troubleshoot and perform root cause analysis for system incidents and bugs.
• Coordinate with other IT teams, users, and market representatives to ensure seamless operations.
• Provide timely updates to leadership on key issues and resolutions.
• Support testing efforts for projects, system upgrades, and enhancements (manual or scripted testing).
• Document knowledge articles based on resolved issues to improve user self-service.
• Be available for out-of-shift support as required (compensatory time off will be provided).

Mandatory Skills

• SAP WMS expertise
• Incident management & troubleshooting
• Testing & validation of system enhancements
• User support & market coordination
• Root cause analysis & bug resolution
• Documentation & knowledge sharing

Experience Level Senior Level