SAP EWM Senior

T-Systems ICT India Pvt. Ltd.; Pune District; On-site; INR 4,500,000 - 6,500,000; Full time

Job summary

T-Systems ICT India Pvt. Ltd. in Pune, India, seeks a Senior SAP EWM Functional Expert (Operations Focus) with 9+ years of hands-on experience to stabilize warehouse execution and resolve incidents in time-critical environments.

You will join an international SAP logistics IT team, collaborating with colleagues in Germany and Denmark, ensuring high availability, and driving improvements in live operations and documentation.

Qualifications

• 9+ years hands-on SAP EWM experience in live environments.
• Deep understanding of standard EWM processes: inbound/outbound, inventory, production integration.
• Experience supporting productive, high-availability warehouse environments.
• ABAP debugging (functional level) and UI5/FIORI knowledge.

Responsibilities

• Provide 2nd/3rd level SAP EWM support in productive environments.
• Monitor queues, perform system health checks and operational troubleshooting.
• Handle incident, problem and change management for warehouse processes.
• Collaborate with business users, IT colleagues and external partners.
• Create and maintain runbooks, documentation and support guidelines.

Skills

SAP EWM

Live Ops

Inbound/Outbound

Inventory mgmt

Prod integration

Warehouse moves

Documentation

Analytical

Under pressure

Global collaboration

Tools

ABAP debugging

UI5 / FIORI

EWM & ERP integration

Job description

Job Description:

Company Description

Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.

Job Description

Role: Senior SAP EWM Functional Expert (Operations Focus)

Experience: 9+ years

System Landscape: SAP ERP / SAP EWM (Decentralized)

Role Overview

We are looking for senior, hands-on SAP EWM experts with a strong operational mindset to join our international SAP logistics IT organization. The primary focus of this role is SAP EWM operations: ensuring stable warehouse execution, fast and reliable incident resolution, and professional support in time-critical environments. Participation in project work (enhancements, rollouts, process optimizations) is possible over time, but operational excellence is the clear initial priority.

Key Responsibilities

Operations & Support (Primary Focus)

• Provide 2nd / 3rd-level SAP EWM support in productive environments
• Perform queue monitoring, system health checks, and operational troubleshooting
• Handle incident, problem, and change management for warehouse-critical processes
• Resolve issues under time pressure (e.g. delayed outbound, picking failures, warehouse standstill scenarios)
• Work closely with business users, IT colleagues, and external partners to ensure stable operations Knowledge & Quality
• Create and maintain operational documentation, runbooks, and support guidelines
• Actively contribute to knowledge transfer within an international team
• Ensure solution stability, transparency, and operability over time

Configuration & Continuous Improvement (Secondary Focus)

• Support customizing and configuration of SAP EWM
• Assist in functional requirement analysis and documentation for warehouse processes
• Participate in testing activities (planning, execution, validation, defect resolution, documentation)
• Support small enhancements and operational improvements in existing EWM solutions

International Team & Collaboration

• You will be an integrated member of an international SAP logistics team, collaborating daily with colleagues located in Augsburg and Oberhausen (Germany) and Copenhagen (Denmark)
• The role requires close cooperation across sites, cultures, and time zones
• Fluent professional English (spoken and written) is required
• Experience working in global or distributed teams is strongly preferred

Required Skills & Experience

• 9+ years of hands-on SAP EWM experience, with strong exposure to live system operations
• Deep functional understanding of standard EWM processes, including:
• Inbound & outbound processing
• Inventory management
• Production integration
• Physical inventory and warehouse movements
• Proven experience supporting productive, high-availability warehouse environments
• Solid technical understanding, including:
• SAP EWM & ERP integration
• IM / WM / EWM customizing
• ABAP debugging (functional level)
• UI5 / FIORI applications
• Strong analytical and structured problem-solving skills, especially under pressure
• Ability to clearly document solutions and explain them to others