Senior Salesforce Product Manager

SK It Shoulders; Chennai District; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

SK It Shoulders in Chennai seeks an experienced Salesforce Product Manager to define and execute the technical GTM strategy, aligning with business goals and customer needs.

You will lead roadmaps, translate requirements into actionable plans, and collaborate with engineering to ensure platform integrity, driving revenue through innovative GTM solutions.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science or a related field.
• 7+ years in a Product leadership role with requirements analysis and user stories.
• Experience as a Product Manager supporting Go To Market with Salesforce Platform.
• Strong leadership and communication, translating technical to business terms.
• Experience with Agile and Scrum from a Product Owner perspective.
• Familiar with Jira and Confluence.

Responsibilities

• Shape the future of Go To Market platforms by partnering with stakeholders and engineering teams.
• Own and drive platform strategy, roadmaps, and delivery timelines.
• Translate business needs into actionable user stories for engineering teams.
• Communicate priorities and progress to leadership and document release notes.
• Lead cross-functional teams to evolve platform capabilities and enable revenue growth.
• Ensure alignment of roadmap with business goals and measure platform health.

Skills

Salesforce

Product leadership

Stakeholder communication

Agile & Scrum

Data-driven decisions

Roadmap management

Cross-functional collaboration

Education

Bachelor’s degree in Information Systems, Computer Science or related field

Tools

Jira

Confluence

Job description

Overview

We are looking for an experienced Salesforce Product Manager, ideally with a background in Life Sciences and Clinical Trails. Primarily you will define and execute the technical strategy for our clients' Go To Market technology, ensuring alignment with business objectives and customer needs. You will prioritize tasks and features based on technical feasibility, business impact and user feedback, while collaborating closely with engineering teams to translate requirements into actionable plans. This role oversees the product development lifecycle, manages the roadmap, and ensures the platforms technical integrity and quality. You will act as a bridge between technical and non-technical stakeholders, effectively communicating complex technical concepts in an understandable manner.

Roles & Responsibilities:

• The Salesforce Product Manager will shape the future of our Go To Market systems by partnering with key business stakeholders, other product managers, and cross functional engineering teams to design and build technical platforms that enable the development and integration of numerous applications, products or services.
• The successful candidate will own and drive platform, vision, strategy and roadmaps. You must be comfortable working with the senior business stakeholders, product management, technical architects, and engineers.
• A successful candidate will be able to handle multiple Salesforce projects, evaluating priority, ensuring accuracy and timeless in delivery. You will develop near, mid and long-term holistic capabilities strategy with a strong focus on enabling revenue growth. Lead improvements in the Go To Market experience through development of new and innovative solutions and product capabilities.
• Ensure the alignment of roadmap to business goals, driving execution and evolving the platform capabilities. Leveraging metrics, stakeholder interviews, industry trends and platform enhancements to identify opportunities. Lead cross functional teams in shaping future platform decisions and strategies.
• Provide regular, impactful communication of priorities, progress and impact to stakeholders and leadership, including the creation and communication of release notes
• Define and evangelize the vision, translate the vision into roadmaps and detailed execution plans. Maintaining roadmaps including iterations; break down large scale initiatives into user stories.
• Map processes, identify process improvements and influence team and stakeholders.
• Translate business requirements, by breaking down work and creating user stories for engineering and technical teams, including launch and ongoing KPI to monitor platform health and business value realization.
• Manage schedules and tasks related to all aspects of product development, launch and enhancements.

Leads in the adoption and maturing of agile practices. Manage multiple tasks concurrently and work within tight deadlines to balance workload effectively.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science or a related field.
• 7+ years in a Product leadership role - experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building process flows, and creating other associated artifacts to inform software engineers and the development needs
• Experience as a Product Manager supporting Go To Market teams leveraging tools such as Salesforce Platform.
• Strong leadership and communication skills, with the ability to translate complex technical requirements into business-friendly language for various levels of the organization.
• Strong analytical, quantitative and problem-solving abilities; strong bias towards data-based decision marking
• Pro‑active and self motivated work style with proven ability to collaborate broadly with flexible positive attitude to deliver results within a cross functional team.
• Experience in both Agile and Scrum processes from a Product owner perspective.
• Excellent interpersonal and communication skills. Demonstrates effective communication and ability to influence all levels of management and stakeholders. Strong written and verbal communication, interpersonal, and follow-up skills.
• Strong collaboration skills as this role partners with business leaders to develop and implement strategic plans in line with the vision. Sufficient technical depth and business acumen to identify risk of future issues.
• Effective communication with engineering teams to clarify requirements as well as with cross functional teams to understand and work through their dependencies.
• Creative problem solver – ability to analyze complex data and user requests into simple design approved solutions. Detail-oriented and organized, with a strong ability to support multiple simultaneous initiatives in a fast-paced environment.
• Experience with Jira and Confluence.

Preferred Qualifications:

• Experienced with implementation that spans across Salesforce cloud platforms: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud
• Experience with Lice Sciences and Clinical Trails
• Innovative mindset to surface and advocate for alternate approaches and solutions to business and technology challenges

Experience at enabling capabilities through Agent Force or Einstein.