Senior Salesforce Developer-IM

ALTEN India; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Global aerospace clients

Innovation-driven environment

Continuous learning

Career growth opportunities

Inclusive culture

Job summary

ALTEN India is seeking a Senior Salesforce Developer in Bengaluru to lead hands-on configuration, development and integration for Sales Cloud, Service Cloud and Experience Cloud, prioritizing standard functionality.

You will translate business requirements into scalable Salesforce solutions, design robust technical architectures, drive proofs of concept, document processes and coordinate with global stakeholders within the Airbus IT Ecosystem.

Qualifications

• 6–8 years of Salesforce development experience.
• Bachelor's or Master's degree in CS/IT/Engineering or a related field.
• Full-time employment based in Bengaluru, India.

Responsibilities

• Hands-on development and configuration of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud).
• Translate business requirements into scalable, robust Salesforce designs.
• Drive PoCs and explore new Salesforce capabilities.
• Document technical processes and ensure code quality.
• Provide Level 3 support and oversee platform health and security notifications.
• Implement and maintain secure Salesforce integrations within the Airbus IT ecosystem.
• Collaborate with global stakeholders and COE for standardization and best practices.

Skills

Sales Cloud

Service Cloud

Experience Cloud

Apex

LWC

Visualforce

SOQL

Salesforce APIs

Education

Bachelor's/Master's Degree in CS/IT/Eng

Tools

Data Loader

Job description

Senior Salesforce Developer

We are looking for a partner resource with a passion for Salesforce products and a strong advocacy for standard solutions. The ideal candidate will excel at hands-on configuration and development to achieve tangible results, playing a key role in driving technical excellence alongside our internal teams.

Key Responsibilities

As a Senior Salesforce Developer, you will:

• Hands-on Development & Configuration: Actively participate in the design, development, configuration, testing, and deployment of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud), favoring standard functionality.
• Solution Design & Implementation: Translate business requirements into well-designed, scalable, and robust technical solutions on the Salesforce platform, ensuring they align with established standards and practices.
• Proof of Concept & Feature Exploration: Drive technical exploration of new Salesforce capabilities and releases, creating proof of concepts and prototypes to assess feasibility and business impact.
• Process Optimization & Documentation: Define, document, and refine technical processes to improve team efficiency, code quality, and platform maintenance. Ensure technical designs and solutions are well-documented.
• Platform Health & Support: Oversee critical technical platform activities, including monitoring, troubleshooting, addressing security notifications, and providing Level 3 support for complex issues.
• Integration Implementation: Work on implementing and maintaining secure integration points between Salesforce and other systems within the Airbus IT Ecosystem.
• Stakeholder Collaboration: Coordinate effectively with technical and non-technical stakeholders, including participation in technical design discussions.
• Risk Management: Proactively identify technical challenges, dependencies, and risks within the team's scope, raising alerts as necessary.
• Global COE Contribution: Contribute technical expertise and best practices to the Global Center of Excellence (COE), supporting standardization and innovation efforts.

Required Skills & Qualifications

• Deep Salesforce Expertise: Extensive hands-on knowledge and development experience with Sales Cloud, Service Cloud, and Experience Cloud.
• Salesforce Development: Proven proficiency in Salesforce configuration, Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce APIs.
• Solution Implementation: Strong experience in designing, building, testing, and deploying complex Salesforce solutions.
• Integration Implementation: Experience implementing and troubleshooting Salesforce integrations.
• Agile & Release Management: Experience working within an agile framework (Scrum/Kanban) and managing Salesforce releases (CI/CD experience desirable).
• Problem Solving: Excellent analytical and troubleshooting skills for platform and code-related issues.
• Process Improvement: Ability to define and streamline technical processes for development, testing, and deployment.
• Standard Solution Advocacy: Strong preference for leveraging standard Salesforce functionality effectively before resorting to custom code.
• Collaboration: Ability to coordinate effectively with global stakeholders and team members.
• Platform Maintenance: Experience with operational support, monitoring, and data management (e.g., using DataLoader)

Good To Have (Preferred Partner Expertise)

• Relevant Salesforce Certifications (e.g., Platform Developer I/II, Administrator, Sales/Service/Experience Cloud Consultant).
• Salesforce Security: Good understanding of Salesforce security model and best practices.
• Marketing Cloud Experience: Familiarity with Salesforce Marketing Cloud is an advantage.
• Additional Salesforce Capabilities: Experience with CRM Analytics, Agentforce, Data 360, and Customer Feedback Management modules.
• Salesforce Ecosystem: Knowledge of additional Salesforce modules or AppExchange partner applications.
• Aircraft Systems Knowledge: Familiarity with Aircraft systems is advantageous.

Experience: 6-8 Years

Education: Bachelor's/Master's Degree in Computer Science, Computer Engineering, Information Technology, or a related field.

Employment: Full Time

Location: Bengaluru

Why Join ALTEN India?

• Opportunity to work with leading global aerospace clients.
• Dynamic, innovation-driven environment with exposure to cutting-edge technologies.
• Continuous learning and career growth opportunities.
• Inclusive and collaborative workplace culture.