Senior Retail Sales Executive

Lenskart Solutions Pvt Ltd; Delhi; On-site; INR 630,000 - 770,000; Full time

Job summary

Lenskart Solutions Pvt Ltd in Delhi is seeking a Senior Retail Sales Associate to deliver an excellent customer experience, drive store sales, and support daily operations. The ideal candidate has graduation, 2+ years in retail, strong communication, and a polished appearance to represent a premium eyewear brand.

Join our team to help customers find the right eyewear, maintain store standards, and contribute to a high-performing retail environment.

Qualifications

• Graduation is mandatory.
• Minimum 2 years of experience in the retail industry.
• Excellent verbal communication and interpersonal skills.
• Well-groomed with a pleasant personality and professional appearance.
• Strong customer-handling and sales skills.
• Experience in eyewear, fashion, lifestyle, electronics, or organized retail brands preferred.
• Target-oriented with a positive attitude.
• Immediate joiners preferred.

Responsibilities

• Welcome customers and understand their requirements.
• Recommend suitable eyewear products, lenses, and accessories.
• Drive sales and achieve individual and store sales targets.
• Provide excellent customer service and ensure customer satisfaction.
• Explain product features, offers, and promotions to customers.
• Handle customer queries and resolve complaints professionally.
• Maintain product displays and store visual merchandising standards.
• Support inventory management and stock replenishment.
• Assist the Store Manager in daily store operations.
• Maintain customer relationships and encourage repeat business.

Skills

Retail Sales & Customer Service

Excellent Communication Skills

Customer Relationship Management

Product Knowledge

Sales Target Achievement

Professional Grooming & Presentation

Pleasant Personality

Team Coordination

Education

Graduation

Job description

Job Description Senior Retail Sales Associate (SRSA)

Company: Lenskart
Position: Senior Retail Sales Associate
Department: Retail Operations
Industry: Retail / Eyewear

Job Summary

We are looking for a customer-focused, well-groomed, and sales-driven Senior Retail Sales Associate to deliver an excellent customer experience, drive store sales, and support daily store operations. The ideal candidate should have strong communication skills, a pleasant personality, and prior experience in the retail industry.

Key Responsibilities

• Welcome customers and understand their requirements.
• Recommend suitable eyewear products, lenses, and accessories.
• Drive sales and achieve individual and store sales targets.
• Provide excellent customer service and ensure customer satisfaction.
• Explain product features, offers, and promotions to customers.
• Handle customer queries and resolve complaints professionally.
• Maintain product displays and store visual merchandising standards.
• Support inventory management and stock replenishment.
• Assist the Store Manager in daily store operations.
• Maintain customer relationships and encourage repeat business.

Eligibility Criteria

• Graduation is mandatory.
• Minimum 2 years of experience in the retail industry.
• Minimum 2 years of retail experience must be clearly mentioned in the candidate's CV and employment records (on paper).
• Excellent verbal communication and interpersonal skills.
• Well-groomed with a pleasant personality and professional appearance.
• Strong customer-handling and sales skills.
• Experience in eyewear, fashion, lifestyle, electronics, or organized retail brands preferred.
• Target-oriented with a positive attitude.
• Immediate joiners preferred.

Required Skills

• Retail Sales & Customer Service
• Excellent Communication Skills
• Customer Relationship Management
• Product Knowledge
• Sales Target Achievement
• Professional Grooming & Presentation
• Pleasant Personality
• Team Coordination

Preferred Candidates: Experienced retail sales professionals with excellent communication, professional grooming, a pleasant personality, and a proven track record of customer handling and sales performance.

Salary up to 7 LPA