Senior Research Manager / Account Manager

Kantar; Gurugram District; Hybrid; INR 1,400,000 - 2,600,000; Full time

Job summary

Kantar, Gurgaon-based, seeks an experienced Research Manager/Senior Research Manager or Account Manager/Senior Account Manager to lead quantitative consumer insights projects across FMCG sectors. You will develop client relationships, ensure project profitability, and guide teams to deliver high-impact insights.

The role emphasizes strong analytical and presentation skills, P&L experience, and the ability to manage multiple client accounts with a strategic, outcomes-driven approach.

Qualifications

• Proven knowledge of market research: consumer/brand/retail research incl. product testing, U&A, pricing in FMCG/consumer durables.
• Experience in quantitative research techniques and tools like questionnaire design and research execution planning.
• Strong team management and leadership capabilities.
• Background in P&L management and budgeting for client projects.
• Ability to build strong client relationships and manage expectations.
• Excellent analytical, presentation, and interpersonal communication skills.

Responsibilities

• Develop and maintain relationships with identified clients, ensuring high service levels in collaboration with senior leadership.
• Own revenue budgets for clients in close collaboration with leadership.
• Develop job costs, monitor profitability throughout projects.
• Identify and develop new business opportunities within and beyond existing clients.
• Manage and coach staff, conduct performance evaluations and career development.
• Lead national special projects and cascade learnings across the office.
• Design and execute high-quality research using appropriate tools and techniques.

Skills

Market research

Quantitative research

Team leadership

P&L management

Client relationships

Analytical skills

Education

Master's degree

Job description

Kantar is the worlds leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantars 30,000 people help the worlds leading organisations succeed and grow. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in.

ROLE DESCRIPTION: -

We are looking for ambitious, energetic and experienced research professionals who are looking to further their career in the Consumer Insights function.

You will join us with a focus on a specific area of expertise (Brand Guidance, Innovation, Segmentation, Custom Research) and drive excellence, efficiency and thought leadership to ultimately drive impactful insights for our clients & help elevate internal capabilities.

Designation:

Research Manager/ Senior Research Manager Account Manager/ Senior Account Manager

Location– Gurgaon

Experience

• 1-8 years of experience in quantitative consumer insights

Qualification

• Master’s/Post Graduate Degree

ROLE REQUIREMENT: -

• Proven knowledge of market research: consumer research/brand research & retail research, specifically product testing, U&A, and pricing projects, especially in FMCG/ Consumer durables
• Experience in quantitative research techniques & tools like questionnaire / research design / preparing a research execution plan etc.
• Proven skills in team management and leadership
• Background and experience in P&L management
• Demonstrated ability to build strong client relationships
• Strong analytical, presentation, and interpersonal communication skills

ROLES & RESPONSIBILITIES: -

• Developing & maintaining relationships with their identified clients, ensuring that their needs are being met and that they are receiving appropriate levels of service, in collaboration with the HCS / GAD on those accounts
• Owning the management of revenue budgets set for those clients in close collaboration with the HCS / GAD
• Developing individual job costs, monitoring job costs throughout a project, and ensuring profitability
• Identifying & developing new business opportunities amongst existing clients and outside the existing client base with guidance from HCS / GAD
• Management of staff in his/her team, training and career development of staff, annual evaluations, identifying their needs and providing coaching, and monitoring of the progress of staff under their management
• Leading the national special projects for cascade across the entire office.
• Designing and executing high-quality research using the right tools and techniques to address client needs
• Making presentations to senior / top management of reputed companies to come out with strategic analysis and recommendations and so, being conversant with the happenings in the economy, in general, and with respect to the sectors mentioned above
• Ensuring solutions to the queries and managing client and internal stakeholder’s expectations to ensure adequate work-life balance for the team

JOIN US

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.