Consumer Insights - Quantitative Research - Mumbai

Kantar; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kantar, a leading AI-native marketing data and analytics business, seeks an Account Manager or Senior Account Manager in Mumbai to partner with clients, deliver quantitative research solutions, and translate business questions into actionable insights.

You will build trusted relationships, manage revenue and project profitability, design robust research programmes, and coach researchers while collaborating across teams to ensure research excellence.

Qualifications

• Experience in quantitative market research across brand, consumer, retail, usage & attitude, product testing, and pricing studies.
• Strong understanding of research design, questionnaire development, project management, and data interpretation.
• Ability to build credibility and lasting relationships with clients and colleagues.
• Confident communication, storytelling, and presentation skills for diverse audiences.
• Experience guiding and coaching others and fostering an inclusive team culture.

Responsibilities

• Build and strengthen relationships with clients, ensuring a high standard of service and partnership.
• Manage revenue and project profitability across assigned accounts.
• Design and deliver robust quantitative research programmes using appropriate methodologies and tools.
• Identify opportunities to expand existing client relationships and support business growth.
• Present clear, evidence-based recommendations to senior client audiences.
• Develop and coach researchers, encouraging capability growth and career progression.
• Collaborate across teams to deliver research excellence while maintaining sustainable ways of working.

Skills

Quantitative market research

Client relationship management

Research design & questionnaire

Data interpretation

Communication & presentation

Team coaching & mentoring

Job description

Job Details

Kantar is the world’s leading AI-native marketing data and analytics business. We combine meaningful attitudinal and behavioural data with deep expertise and advanced analytics to help organisations understand people and inspire growth.

Role Overview

As an Account Manager or Senior Account Manager, you will play a key role within the Client Service team, partnering with clients to deliver high-quality quantitative research solutions. You will build trusted client relationships, uncover opportunities for growth, and translate complex business questions into actionable insights while supporting commercial success and developing research talent.

Roles & Responsibility

• Build and strengthen relationships with clients, ensuring a high standard of service and partnership.
• Manage revenue and project profitability across assigned accounts.
• Design and deliver robust quantitative research programmes using appropriate methodologies and tools.
• Identify opportunities to expand existing client relationships and support business growth.
• Present clear, evidence-based recommendations to senior client audiences.
• Develop and coach researchers, encouraging capability growth and career progression.
• Collaborate across teams to deliver research excellence while maintaining sustainable ways of working.

Capability Statement

• Experience in quantitative market research, including areas such as brand, consumer, retail, usage & attitude, product testing, and pricing studies of around 5 to 7 years.
• Strong understanding of research design, questionnaire development, project management, and data interpretation.
• Ability to build credibility and lasting relationships with clients and colleagues.
• Confident communication, storytelling, and presentation skills for a range of audiences.
• Experience guiding and supporting others while contributing to a positive and inclusive team culture.

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And if we combine the expertise of our people with the latest AI technology, we can really help brands discover some amazing insights.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way works for them. We encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (\"Kantar\"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

Location

Mumbai, The ORB BuildingIndia

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.