Senior Relationship Manager - Mid Market - Nagpur

Birla Carbon; Nagpur District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Birla Carbon is seeking a Senior Relationship Manager for the Mid Market & Supply Chain department in Nagpur. This role involves achieving sales targets, client acquisition, and relationship management, along with expertise in loan structuring and market analysis.

The ideal candidate should have a Master's in Finance and 5-7 years of relevant experience. Responsibilities include driving sales growth, overseeing loan disbursement processes, and ensuring high client engagement.

Qualifications

• 5-7 years of relevant experience in finance and relationship management.
• Strong understanding of business finance and loan structuring techniques.
• Ability to monitor local market dynamics and competitive offerings.

Responsibilities

• Achieve sales targets by driving pipeline funnel to meet objectives.
• Identify and convert potentials to acquire new clients.
• Coordinate with internal stakeholders for loan applications processing.
• Adhere to all pre‑ and post‑sourcing processes.

Skills

Sales Growth

Client Acquisition

Relationship Management

Loan Structuring

Market Analysis

Education

Masters in Finance

Job description

Senior Relationship Manager - Mid Market - Nagpur

Relationship Manager / Senior Relationship Manager

Department: Mid-Market & Supply Chain

Eligibility Criteria: Masters in Finance, 5-7 Years of Relevant Experience.

The Mid Market and Supply Chain function is responsible for financing the short‑term, medium‑term, and long‑term working capital and supply chain needs of SMEs through a suite of customized products with varied tenures. Key business metrics for success include loan book size, profitability, and a zero‑tolerance approach to delinquency. A strong understanding of business finance, loan structuring techniques, and credit administration is essential to building credibility with customers and gaining a competitive edge. Deep knowledge of local market dynamics—including specific occupations/trades, industries, and local financial and investment preferences—is critical for structuring loans effectively and identifying new business opportunities. Mandated responsibilities include expanding market share in targeted locations, outpacing the competition, continuously upgrading financial acumen, staying informed about recent market trends and evolving local preferences, ensuring strong credit quality through effective portfolio selection and pre‑screening, safeguarding financed amounts through post‑sanction surveillance, maintaining strong client relationships, and monitoring collateral to ensure complete safety of financing.

Key Responsibilities

1. Sales Growth – Achieve sales targets by driving pipeline funnel to meet book size and market share objectives, monitoring local market trends and competitive offerings, ensuring minimal client attrition through strong engagement activities, sourcing new business via investment bankers, chartered accountants, and brokers, raising escalation on delinquent cases and potential NPAs, and tracking key accounts for business health and early warning signs of NPAs.
2. Client Acquisition & Relationship Management – Identify and convert potentials to acquire new clients, increase business volume through strong cross‑selling initiatives and innovative product offerings, cultivate deeper customer relationships by ensuring faster turnaround times (TATs) in collaboration with Credit Analysts, and utilize technology to improve operational efficiencies and responsiveness in customer service.
3. Disbursal – Timely Loan Disbursement with Proper Documentation – Coordinate with internal stakeholders to process loan applications, respond to internal queries for timely and accurate disbursement, complete transactions with customers with appropriate documentation, gather market intelligence on competitive strategies, policies and processes, share intelligence with the Area Sales Manager, track overdue accounts daily, intervene for timely collections, ensure profitability by applying appropriate pricing strategies and processing fees, and implement cost‑management initiatives.
4. Organization Process Efficiency – Adhere to all pre‑ and post‑sourcing processes, provide input to the Area Sales Manager for Sales MIS to improve reporting and operational performance.

Aditya Birla Capital is committed to provide equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race, colour, religion, ethnicity, age, gender, disability or any other characteristic protected by law. Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience.