Senior Relationship Manager - Mid Market - Coimbatore

Birla Carbon; Coimbatore District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Birla Carbon in Coimbatore is seeking a Senior Relationship Manager to drive sales growth in the Mid-Market & Supply Chain Department. This role requires managing client relationships, acquiring new clients, and ensuring efficient loan disbursement.

The ideal candidate will have a Master's in Finance and 5-7 years of relevant experience, along with strong analytical skills and a proven ability to drive business growth. Join us and be part of a company committed to diversity and equal opportunity.

Qualifications

• 5-7 years of relevant experience in a similar role.
• Proven track record in driving sales growth and acquiring clients.
• Strong analytical skills to assess credit risks and market opportunities.

Responsibilities

• Drive pipeline funnel to achieve business goals.
• Acquire new clients through effective lead conversion.
• Ensure timely loan disbursal with proper documentation.
• Maintain organizational process efficiency and reporting.

Skills

Sales Growth

Client Acquisition

Relationship Management

Market Intelligence

Process Efficiency

Education

Masters in Finance

Job description

Senior Relationship Manager - Mid Market - Coimbatore

Relationship Manager / Senior Relationship Manager

Mid-Market & Supply Chain Department

Eligibility Criteria

Masters in Finance; 5-7 Years of Relevant Experience

Key Responsibilities

1. Sales Growth

• Drive pipeline funnel to achieve book size and market share.
• Monitor local market trends and competitive offerings, identifying opportunities for business expansion in the region.
• Ensure minimal client attrition through strong client engagement activities.
• Regularly engage with investment bankers, chartered accountants, and brokers to source new business.
• Raise escalation on delinquent cases/potential NPAs and closely monitor these through the team for collection dues.
• Track key accounts in the portfolio for business health and early warning signs of NPAs.

2. Client Acquisition & Relationship Management

• Acquisition of new clients by identifying potential leads and conversion strategies.
• Increase area business volume through strong cross‑selling initiatives and innovative product offerings.
• Cultivate deeper customer relationships by ensuring faster turnaround times (TATs) in collaboration with Credit Analysts.
• Utilize technology to improve operational efficiencies and responsiveness in customer service, ensuring retention of existing customers.

3. Disbursal – Timely Loan Disbursement with Proper Documentation

• Co‑coordinate with internal stakeholders to process loan applications.
• Respond to queries from internal teams to ensure timely and accurate disbursal.
• Complete transactions with customers with the appropriate documentation.
• Gather market intelligence on competitive strategies, policies, and processes regularly.
• Share the collected market intelligence with the Area Sales Manager to adjust business tactics accordingly.
• Track overdue accounts daily for the business and ensure timely collections.
• Intervene to ensure collection on initial overdue accounts in a timely manner.
• Ensure profitability by applying appropriate pricing strategies and processing fees.
• Implement cost‑management initiatives on a timely and accurate basis.

4. Organization Process Efficiency

• Adhere to all processes for both pre‑ and post‑sourcing activities.
• Provide input to the Area Sales Manager for the Sales MIS to improve reporting and operational performance.

Aditya Birla Capital is committed to providing equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race, colour, religion, ethnicity, age, gender, disability or any other characteristic protected by law. Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience.