Senior Project Manager - Scrum Master

Computacenter AG & Co. oHG; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Computacenter is seeking a skilled Scrum Master in Bangalore to enable Agile delivery and maximise value. You will coach cross-functional teams, facilitate ceremonies, and ensure predictable delivery of business outcomes in a dynamic IT infrastructure environment.

You will partner with Product Owners, Engineering Leads, and stakeholders to support digital transformation, automation, and DevOps practices across programmes and value streams.

Qualifications

• Strong knowledge of Scrum Framework.
• Practical experience with Kanban and Lean methodologies.
• Understanding of SAFe or scaled Agile delivery models.
• Experience facilitating Agile ceremonies across cross-functional teams.

Responsibilities

• Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Coach teams on Agile values, Scrum, Lean, and DevOps practices; foster high-performing, self-organising teams.
• Monitor delivery metrics (Velocity, Burndown, Lead Time, Cycle Time) and maintain dashboards in Azure DevOps.
• Coordinate dependencies across multiple teams and promote collaboration among Product, Engineering, Operations, Security and Architecture teams.

Skills

Scrum Framework

Kanban & Lean

SAFe / scaled Agile

Agile ceremonies facilitation

Facilitation & coaching

Influencing without authority

Communication skills

PSM I or II

Education

PSM I or II Certification

Agile Coaching Certification

Tools

Jira

Microsoft Teams

Power BI Reporting

Job description

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Location: IN - Bangalore 24/7 | Job-ID: 220380 | Contract type: Standard | Business Unit: Project Management

Life on the team

The Scrum Master is responsible for enabling Agile delivery teams to maximise value delivery through effective application of Scrum principles, Agile practices, and continuous improvement. The role acts as a servant leader, coach, facilitator, and delivery enabler, ensuring teams operate efficiently while fostering a culture of accountability, collaboration, transparency, and innovation.

The Scrum Master partners closely with Product Owners, Engineering Leads, Solution Architects, Platform Teams, and Business Stakeholders to ensure predictable delivery of business outcomes and successful execution of strategic initiatives.

What you’ll do

Responsibility

%

Agile Delivery Facilitation

25%

Team Coaching & Agile Maturity

20%

Delivery Governance & Metrics

20%

15%

10%

10%

Key Responsibilities

Agile Delivery Facilitation

• Facilitate all Scrum ceremonies including:
• Sprint Planning
• Daily Stand-ups
• Sprint Reviews
• Sprint Retrospectives
• Support sprint goal definition and delivery planning.
• Ensure adherence to Agile and Scrum principles.
• Drive effective sprint execution and outcome-based delivery.

Team Coaching & Agile Maturity

• Coach teams on Agile values, Scrum framework, Lean practices, and DevOps principles.
• Foster self-organising and high-performing teams.
• Support teams in improving estimation, planning, quality, and delivery predictability.
• Mentor Product Owners and team members on Agile best practices.

Delivery Governance & Metrics

• Monitor and report delivery metrics including:
• Velocity
• Sprint Burndown
• Lead Time
• Cycle Time
• Flow Efficiency
• Maintain delivery dashboards within Azure DevOps.
• Provide transparent reporting to leadership and stakeholders.
• Coordinate dependencies across multiple teams and platforms.
• Facilitate collaboration between Product, Engineering, Operations, Security, and Architecture teams.
• Ensure alignment between business priorities and team objectives.
• Support planning activities across programmes and value streams.
• Proactively identify delivery risks and impediments.
• Escalate and track blockers to resolution.
• Facilitate decision-making and conflict resolution.
• Drive risk mitigation activities.
• Lead retrospective actions to drive measurable improvements.
• Promote Agile maturity assessments and capability development.
• Encourage automation, DevOps adoption, and continuous learning.
• Drive process improvements to increase delivery efficiency.

What you’ll need

Agile Delivery

• Strong knowledge of Scrum Framework.
• Practical experience with Kanban and Lean methodologies.
• Understanding of SAFe or scaled Agile delivery models.
• Experience facilitating Agile ceremonies across cross-functional teams.

Delivery Tools

• Jira
• Microsoft Teams
• Power BI Reporting

Leadership Skills

• Strong facilitation and coaching skills.
• Conflict resolution capabilities.
• Influencing skills without direct authority.

Communication Skills

• Strong presentation and workshop facilitation.
• Ability to communicate technical concepts to non-technical audiences.
• Professional Scrum Master (PSM I or II)
• Agile Coaching certification
• Knowledge of AI, Automation, Cloud Platforms, and DevOps environments

Experience Required

• 3-5+ years as a Scrum Master within Agile delivery environments.
• Proven experience managing multiple Agile teams.
• Experience supporting digital transformation, software engineering, automation, or platform teams.
• Track record of delivering successful Agile programmes and products.
• Experience with distributed global teams.

Critical Success Factors

The successful Scrum Master will:

• Deliver predictable sprint outcomes and release commitments.
• Increase Agile maturity across teams.
• Improve delivery velocity and quality.
• Remove organisational impediments efficiently.
• Foster strong collaboration across stakeholders.
• Create an environment of trust, accountability, and continuous improvement.
• Enable teams to become increasingly self-managing and high-performing.

Key Internal Contacts

Stakeholder

Purpose

Product Owner

Backlog prioritisation and sprint planning

Product Manager

Strategic alignment

Engineering Leads

Delivery Managers

Delivery governance

Architects

Solution alignment

Operations Teams

Service transition and support readiness

Business Stakeholders

Value delivery and outcomes

Reporting and governance

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter