Senior Project Manager- India Delivery

Skit.ai

Bengaluru

On-site

INR 1,800,000 - 2,500,000

Full time

14 days+

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Job summary

Skit.ai is seeking a Senior Project Manager to oversee the entire lifecycle of AI voice bot development for Indian clients. This role requires 8+ years of project management experience in the technology sector, with a strong focus on AI. Candidates should excel in stakeholder communication, project planning, and quality assurance. A Bachelor's degree in Engineering or Business, along with PMP certification, is preferred. Join Skit.ai in transforming collections with cutting-edge AI solutions.

Qualifications

8+ years’ experience as a project manager in the technology sector.
Experience in AI or related fields is a must.

Responsibilities

Develop detailed project plans and manage stakeholder relationships.
Ensure projects are delivered on time and within budget.
Establish quality assurance processes for all deliverables.

Skills

Project management methodologies (Agile, Scrum)

Client-facing communication

Organizational skills

Project management tools (Jira, Zoho)

AI bots experience

Education

Bachelor's degree in Engineering/Business or MBA

Tools

Excel

Metabase

Google Analytics

SQL

Job description

Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai’s Collection Orchestration Platform, the world’s first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai’s Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is headquartered in New York City, NY. Visit https://skit.ai/

Job Title : Sr. Project Manager (AI voice bots)

Work Type : Full-time

Job Summary

Owner of end-to-end lifecycle of development and delivery of voice bots for Indian clients. Your role will include liaising with clients to understand the product requirements and managing internal stakeholders while developing and ensuring time bound project delivery.

The SPM is supposed to work closely with a few PMs in day to day tasks, helping them level up, front ending client communication for those accounts. The SPM is also expected to handle a few new projects individually.

Responsibilities

Project Planning and Management

Develop detailed project plans
Coordinate internal resources and third parties/vendors
Ensure projects are delivered on time, within scope, and budget

Stakeholder Communication

Manage the relationship with the client and all internal stakeholders - Engineering team, designers and analytics team.
Provide regular updates to clients and internal management
Identify potential blockers in execution proactively and take measures to mitigate it or communicate to seek help

Quality Assurance

Device robust processes for quality monitoring for all deliverables
Ensure high-quality standards are met for all project deliverables
Documentation and Reporting
Prepare and deliver project reports

Experience

8+ years’ experience as a project manager in the technology sector.
Experience in AI or related fields is a must have.

Skills

Strong understanding of project management methodologies (e.g., Agile, Scrum).
Excellent client-facing and internal communication skills.
Solid organizational skills including attention to detail and multitasking abilities.
Familiarity with project management tools/software (e.g., Jira, Zoho).
Experience in AI bots space, is technically sound, can handle client communications and can lead a team.

Education