Senior Project Management Officer

Capco Technologies Pvt Ltd; Bengaluru; On-site; INR 1,800,000 - 2,300,000; Full time

Job summary

Capco Technologies Pvt Ltd, a Wipro company, seeks a Senior PMO to lead end-to-end SVS delivery with a strong governance mindset. The role requires ownership of program governance, risk and issue tracking, and executive-level reporting for large banking transformation initiatives.

The Senior PMO will partner with business and IT stakeholders to ensure delivery excellence, data integrity, and alignment with organizational OKRs and financials.

Qualifications

• Strong governance experience required.
• Proven delivery ownership, not just coordination.
• Experience handling multiple stakeholders.
• Executive reporting to senior leadership.
• Proficiency with project planning tools Jira, Confluence, Clarity (preferred).

Responsibilities

• End-to-End SVS Delivery Activities: Manage full program lifecycle (planning → execution → closure).
• Governance & Reporting: Define and drive governance, dashboards, risk & issue tracking.
• Business Transformation: Support large-scale banking transformation initiatives with measurable outcomes.
• Data Quality: maintain accurate data in all sources.
• Resource & Budget Management: Plan resources, track budgets, forecasts.
• Change Management: Manage change requests and impacts; ensure alignment with stakeholders.

Skills

Strong governance

Delivery ownership

Stakeholder management

Executive reporting

Project planning tools

Tools

Jira

Confluence

Clarity

Job description

PMO Job Title: PMO Exp : 8+ yrs

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Role Description PMO role - GCB5 - Senior PMO resource with very strong background in Project Governance and day-to-day project services and reporting [Fraud Risk mgmt. experience preferred]

Role Objective Looking for a strong SVS PMO to drive end-to-end delivery for business transformation initiatives. This is a delivery-focused role (not reporting-only PMO) requiring ownership, governance, and stakeholder alignment.

Key Responsibilities

• End-to-End SVS Delivery Activities: Manage full program lifecycle (planning → execution → closure)
• Governance & Reporting: Define and drive governance, executive dashboards, risk & issue tracking
• Business Transformation: Support large-scale banking transformation initiatives with measurable outcomes
• Data Quality: maintain accurate data in all sources
• Resource & Budget Management: Plan resources, track budgets, manage forecasts
• Change Management: Assess and manage change requests and impacts
• Stakeholder Engagement: Collaborate with senior stakeholders across business & IT

Required Skills

• Strong Governance experience
• Proven delivery ownership (not just coordination)
• Experience handling multiple stakeholders
• Expertise in: Risk & Issue Management
• Executive Reporting
• Project Planning Tools Jira Confluence Clarity (preferred)

Preferred Background Banking / Financial Services experience

Logistics Location: Open

Notice Period: Immediate to 30 days

What We Are Looking For

Candidates who can own delivery end-to-end Ability to translate program outcomes into business value Strong governance mindset (SVS PMO, not basic PMO)

Key day-day Activities as PMO

• Support the successful delivery of VS outcomes in line with agreed delivery plans
• Drive inputs/outputs for Programme Increment (PI) Planning and synthesize QBR memo updates
• Co-ordinate & prepare materials for key VS/SVS ceremonies.
• Design & manage delivery dashboards for insightful visualisation of flow of Capabilities and Features from Idea to Done, to support decision-making.
• Ensure data is accurate and reporting the latest status for all the key parameters ( Features and Capabilities)
• Guardian of the change governance. Help provide oversight across Global and markets
• Facilitate Change control around investment planning, scope, OKRs, features/capabilities
• Ensure the delivery pipeline is connected with financials and within capacity
• Collect thematic learnings from retrospectives to ensure cross implementation (from a VS perspective)
• Monitor & control the VS investment allocation, benefit projection & ensure they are captured in standard tooling
• Manage financial guardrails, ensure controls are in place and variances are tracked
• Manage resource capacity pattern
• Monitor & control VS, SVS Commercialization tracking
• Provide holistic view of the VS/ SVS’s financial performance and ensure those are in line with defined portfolio strategy, customer & business outcomes and OKRs
• Manages Risks and Issues through appropriate tracking and involving key members of the VS/ SVS team as appropriate
• Maintain continuous improvement plans to support the new Ways of Operating.
• Act as Change leader or SME in case of new initiative of business, strategy change, tooling migration, etc.
• Ensure compliance to HSBC Change Framework, FIM, SAFE, AGILE etc
• HSBC Change Framework, Group Tools such as Clarity / Jira / Confluence / GPDM

Experience Level Senior Level