PM - Digital Transformation

Capco; India; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Capco is seeking a Lead Project Manager - Digital Transformation with 8+ years of experience to lead and deliver complex programmes, focusing on customer journeys in mobile banking. You will drive end-to-end delivery, manage MD-level stakeholders, and guide teams within an SVS portfolio. Strong Agile, Scrum, and SAFe experience is required.

The role demands resilience, strategic oversight, and meticulous execution to adapt quickly to changing priorities and delivery commitments.

Qualifications

• 8+ years of experience in leading large programmes.

Responsibilities

• Lead delivery of complex programmes with focus on customer journeys in mobile banking.
• Drive end-to-end delivery ensuring alignment with business goals and timelines.
• Facilitate senior stakeholder engagement, including MD-level discussions.
• Identify risks and blockers and escalate to maintain momentum.
• Operate within Agile frameworks (Scrum essential, SAFe preferred).

Skills

Programme Manager

Mobile banking

Customer journeys

Agile

Scrum

SAFe

Stakeholder management

Risk management

Delivery leadership

Tools

SVS portfolio

Job description

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Experience: 8 - 20 Years

Please see JD below:

Job Description – Lead Project Manager - Digital Transformation

• 8+ years of experienced Programme Manager to lead and deliver complex, high-impact programmes—preferably focused on customer journeys in mobile banking.
• Lead end-to-end delivery of complex programmes, ensuring alignment with business goals and timelines.
• Drive customer journey initiatives within the mobile banking space, with experience in Cards, Payments, Accounts (Servicing), Security/Authentication (experience in at least 1–2 areas required).
• Facilitate senior stakeholder engagement, including MD-level discussions, with the ability to present complex issues in a clear, concise manner.
• Proactively identify risks and blockers, escalating where necessary to maintain momentum.
• Manage multiple capabilities within the SVS portfolio, ensuring a strong sense of accountability for delivery.
• Operate effectively within Agile frameworks (Scrum essential, SAFe preferred).
• Balance strategic oversight with detailed execution, adapting quickly to changing priorities.
• Strong stakeholder management skills with the ability to influence and communicate at senior levels.
• Resilience and agility in navigating challenging situations, with a proven ability to bounce back quickly.
• Exceptional time management and prioritization skills, willing to stretch to meet delivery commitments.
• Ability to rapidly scale into the role without extensive ramp-up time