Senior Program Manager – HIMS Implementation

KareXpert; Bengaluru; On-site; INR 4,200,000 - 5,400,000; Full time

Job summary

KareXpert Technologies is seeking a Senior Program Manager to lead large-scale HIMS implementations across top-tier hospitals in India. You will drive end-to-end projects from kickoff to go-live, coordinating clinical teams, IT specialists, and hospital leadership to deliver measurable improvements in clinical workflows and operational efficiency.

The role requires strong governance, stakeholder management, and a track record of successful multi-hospital deployments in healthcare IT.

Qualifications

• MBA (Healthcare) or technical degree with healthcare IT experience required.
• 5–8 years in Healthcare IT and HIMS implementation shown success.
• Experience leading large-scale implementations for multi-hospital groups.

Responsibilities

• Lead end-to-end HIMS implementation programs across hospitals and networks.
• Drive resource planning, deployment, and governance with SteerCo committees.
• Manage project KPIs on scope, cost, quality, timelines, and adoption.
• Coordinate with hospital CXOs, IT teams, and clinical leadership for outcomes.

Skills

Leadership

Program management

Stakeholder management

Healthcare IT

Education

MBA (Healthcare)

B.Tech CS/IT/EC

MCA

Tools

HIMS knowledge

Healthcare IT

Job description

Job Description forSenior Program Manager - HIMS Implementation

KareXpert Overview:

KareXpert Technologies is a Reliance Jio-backed healthcare technology company offering an AI-powered, cloud-based Digital Healthcare Platform. With 60+ integrated modules, including HIMS, EMR/EHR, Telemedicine, LIMS, RIS/PACS, Pharmacy, IoT, and Advanced Analytics, KareXpert enables hospitals to deliver connected, efficient, and patient-centric care.

Recognized as the winner of the NASSCOM Hospital Innovation Challenge and selected for the Google for Startups Accelerator India, KareXpert works with leading global technology partners such as Google, Microsoft, Oracle, AWS, GE Healthcare, and KPMG to drive digital transformation in healthcare..

Lead Digital Transformation in Healthcare

Are you passionate about leveraging healthcare technology to transform hospital operations and improve patient care? Join KareXpert and lead large-scale HIMS implementations across some of the region's leading healthcare institutions. From project kickoff to go-live and stabilization, you will work closely with hospital leadership, clinical teams, and cross-functional engineering teams to deliver impactful digital healthcare solutions.

What You'll Do

Program Leadership & Governance

• Act as the face of KareXpert leadership for assigned customer engagements.
• Lead end-to-end HIMS implementation programs across multiple hospitals and healthcare networks.
• Drive resource planning, mobilization, and deployment to ensure successful project execution.
• Manage Steering Committee (SteerCo) meetings, executive reviews, and stakeholder communications.
• Develop project plans, implementation roadmaps, risk mitigation strategies, and governance frameworks.
• Identify project risks, dependencies, and bottlenecks; proactively raise red flags and drive corrective actions.
• Govern project KPIs related to scope, cost, quality, timelines, customer satisfaction, and adoption.
• Manage multiple projects simultaneously while ensuring delivery excellence.
• Partner with Finance teams to monitor revenue realization, collections, project profitability, and commercial milestones.
• Drive process compliance, operational governance, and continuous improvement initiatives across projects.
• Lead change management initiatives to ensure smooth adoption of new clinical and operational workflows.

Stakeholder & Client Management

• Build strong relationships with hospital CXOs, clinical leadership, IT teams, and operational stakeholders.
• Serve as the primary escalation point for project-related issues and ensure timely resolution.
• Conduct executive presentations, business reviews, and program status updates for senior leadership.
• Ensure high levels of customer satisfaction through proactive engagement and transparent communication.

People Leadership

• Lead, mentor, and develop a team of 10+ professionals across implementation, clinical, training, and technical functions.
• Drive team performance, capability development, and succession planning.
• Foster a culture of accountability, collaboration, and customer-centric delivery.

Technical & Solution Leadership

• Possess strong hands-on knowledge of Hospital Information Management Systems (HIMS) and healthcare workflows.
• Lead solution discussions, implementation planning, and technical workshops with customers.
• Drive system configuration, workflow validation, training, testing, go-live, and post-go-live support activities.
• Act as a subject matter expert and mentor team members on HIMS modules and implementation best practices.
• Ensure seamless integration of HIMS with third-party healthcare and enterprise systems.

Travel & Deployment

• Be available for onsite engagement as required by business and project needs.
• Demonstrate flexibility and enthusiasm for extensive travel, including local, domestic, and international assignments.

What You Bring

• MBA (Healthcare) / B.Tech (Computer Science, Information Technology, Electronics) / MCA.
• 5-8 years of experience in Healthcare IT and HIMS implementation.
• Proven experience managing large-scale healthcare implementation programs.
• Successful track record of implementing solutions for multi-chain hospital groups or hospitals with 500+ beds.
• Strong understanding of hospital operations, clinical workflows, and post-go-live support processes.
• Demonstrated experience in managing SteerCo meetings, executive stakeholders, escalations, and project governance.
• Proven experience leading and managing teams of 10 or more professionals.
• Excellent communication, presentation, stakeholder management, and leadership skills.
• Ability to thrive in fast-paced environments, make decisions under ambiguity, and drive outcomes.

Nice to Have

• PMP (Project Management Professional)
• PgMP (Program Management Professional)
• PRINCE2 Practitioner
• Agile / Scrum Certifications
• Healthcare Informatics or Digital Health Certifications

Why Join KareXpert?

• Drive meaningful digital transformation across leading healthcare organizations.
• Own high-impact projects from strategy to execution and see your work directly improve healthcare delivery.
• Work closely with senior leadership and gain exposure to large-scale healthcare technology programs.
• Lead diverse teams, manage key customer relationships, and accelerate your career in healthcare technology leadership.
• Opportunity to work on challenging projects across India and international markets.

Location

Bangalore / Hyderabad

Language Requirements

• English - Fluent (Speaking, Reading, and Writing) - Mandatory
• Hindi - Preferred
• Any regional language (Tamil, Malayalam, Telugu) - Preferred and advantageous based on deployment location.