Senior Program Manager

Marsh; Gurugram District; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Marsh in India seeks an experienced Senior Program Manager to lead strategic delivery of large-scale HR platform initiatives, including integrations, migrations, and new builds. You will operate at the intersection of business strategy, product development, and technical execution, shaping talent solutions for 11,000 client organizations.

Ideal candidate has 12+ years in technical PM, excels at stakeholder management, and thrives in a global, matrixed environment.

Qualifications

• 12+ years in technical project management with platform builds.
• Senior stakeholder management across cross-functional teams.
• Excellent English communication.
• Analytical and problem-solving skills.
• Comfort with ambiguity.

Responsibilities

• Lead end-to-end, multi-year enterprise SaaS platform integrations, migrations, and new builds.
• Serve as primary liaison between technical teams and business stakeholders.
• Manage multiple concurrent workstreams with product, engineering, operations, business, and sales teams.
• Drive alignment and maintain momentum in a senior, opinion-rich stakeholder environment.
• Maintain transparent, executive-ready reporting and communication.
• Work effectively across borders, incorporating global standards into execution.

Skills

Technical PM

Agile methods

Stakeholder mgmt

Cross-functional

English fluency

AI mindset

Global delivery

Job description

About the Role

We are seeking an experienced Senior Program Manager to lead the strategic delivery of large-scale platform initiatives, including integrations, migrations, new platform builds, and SaaS development. The ideal candidate will have a proven track record in managing projects in the HR technology spacesitting at the intersection of business strategy, product development, and technical execution. Success in this role requires a technical PM who is comfortable working with ambiguity, aligning diverse perspectives, and bringing clarity and execution discipline to initiatives where expectations and priorities may evolve over time. An Ai-first mindset will be critical, experience an advantage.

Your work will have long-term impactdefining the future vision for how our Talent solutions evolve, scale, and continue to deliver trusted insights to over 11,000 client organizations. Passionate about the Future of Talent Management and Talent Assessment? Join us to help shape how organizations understand, assess, and develop talent around the world.

Key Responsibilities:

• Lead end-to-end, multi-year enterprise SaaS platform integrations, migrations, and new builds, ensuring timely delivery within scope and budget.
• Serve as the primary liaison between technical teams and business stakeholders, translating strategic objectives into integrated delivery plans with clear ownership, decision rights, and change control mechanisms to manage scope creep and mitigate risks.
• Manage multiple concurrent workstreams with product, engineering, operations, business, and sales team members keeping client needs at the forefront.
• Drive alignment, facilitate decision making, and maintain momentum in a senior, opinion-rich stakeholder environment.
• Maintain transparent, executive-ready reporting and communication.
• Work effectively across borders, incorporating global standards into on-the-ground execution.

Required Experience and Skills:

• 12+ years of experience in technical project management, specifically managing new platform builds with multiple dependencies and tight deadlines using an Agile/iterative approach.
• Exceptional senior stakeholder management skills with the ability to influence and collaborate across cross-functional teams.
• Excellent English-language written and verbal communication.
• Strong analytical and problem-solving skills.
• Comfort with ambiguity.

Preferred Qualifications:

• Experience with HR technology platforms, especially in assessment, learning and development, talent acquisition, or similar fields.
• Experience working in a global, matrixed organization.
• Experience living and working outside your home country.
• Interest in the HR/talent domain and AI-first solutions.
• PMP, PMI-ACP, or other relevant project management certification.