RIS Solution Architect Senior Manager

Accenture; Bengaluru; On-site; INR 5,500,000 - 7,500,000; Full time

Job summary

Accenture in Bengaluru seeks an Integrated Talent Solution Architect (CL-6) to shape end-to-end Talent Managed Services solutions across TA, Talent Management, Learning, and HR Shared Services.

The role blends expertise in talent operations, platform-enabled transformation, and AI-enabled delivery to create scalable, value-driven solutions for large pursuits, collaborating across consulting, technology, and operations teams.

Qualifications

• 10+ years in HR, talent, or HR outsourcing leadership.
• Strong understanding of talent and HR service delivery models.
• Experience designing managed services or transformation solutions.
• Exposure to HR technology platforms and digital transformation.
• Experience supporting large, complex pursuits and commercial discussions.

Responsibilities

• Lead the design of integrated Talent Managed Services solutions for complex pursuits and transformation opportunities.
• Translate client requirements into scalable operating models, delivery structures, and commercial solutions.
• Develop solution narratives, staffing models, transition approaches, pricing inputs, and business cases.
• Support client presentations, workshops, and solution defence sessions.
• Design future-ready Talent service delivery models across: Talent Acquisition / RPO, Talent Management, Learning Skills Operations, Workforce Administration, Employee Experience Services, HR Shared Services.
• Define governance, service levels, process ownership, and global delivery strategies.
• Drive productivity and service excellence through standardization, automation, and continuous improvement.
• Embed AI, Generative AI, digital assistants, and workflow automation into Talent service designs.

Skills

Talent operations

Solution design

AI integration

Deal leadership

Cross-functional leadership

Tools

Workday

SuccessFactors

Oracle HCM

ServiceNow HRSD

Job description

Integrated Talent Solution Architect (CL-6)

Role Overview

The Integrated Talent Solution Architect is responsible for shaping and designing end-to-end Talent Managed Services solutions for clients across Talent Acquisition, Talent Management, Learning, Skills, Workforce Administration, Employee Experience, and HR Shared Services.

The role combines expertise in Talent operations, platform-enabled transformation, Agentic AI, and commercial solutioning to create scalable, outcome-based solutions that deliver business value, operational efficiency, and enhanced employee experience. The individual will lead solution development for large pursuits, working across consulting, technology, data AI, and operations teams.

Key Responsibilities

Solutioning Deal Leadership

• Lead the design of integrated Talent Managed Services solutions for complex pursuits and transformation opportunities.
• Translate client requirements into scalable operating models, delivery structures, and commercial solutions.
• Develop solution narratives, staffing models, transition approaches, pricing inputs, and business cases.
• Support client presentations, workshops, and solution defence sessions.

Talent Operations Managed Services

• Design future-ready Talent service delivery models across:
  • Talent Acquisition / RPO
  • Talent Management
  • Learning Skills Operations
  • Workforce Administration
  • Employee Experience Services
  • HR Shared Services
• Define governance, service levels, process ownership, and global delivery strategies.
• Drive productivity and service excellence through standardization, automation, and continuous improvement.

AI Agentic Talent Solutions

• Embed Agentic AI, Generative AI, digital assistants, and workflow automation into Talent service designs.
• Identify opportunities to improve experience, quality, speed, and productivity across Talent processes.
• Develop AI-enabled operating models incorporating human-in-the-loop controls, governance, and Responsible AI principles.
• Quantify AI-driven business value and operational benefits.

Platform Technology Integration

• Design solutions leveraging leading Talent and HR platforms including Workday, SuccessFactors, Oracle HCM, ServiceNow HRSD, and emerging Talent ecosystem tools.
• Collaborate with technology and platform teams to define integrations, automation opportunities, and digital employee experiences.
• Enable platform-led service transformation and operational efficiency.

Consulting Transformation

• Advise clients on Talent operating model transformation and managed service strategies.
• Develop transformation roadmaps, value realization cases, and future-state process designs.
• Bring industry trends, benchmarks, and innovation-led thinking into client solutions.

Key Success Factors

• Deep Talent Operations expertise
• Strong managed services solutioning capabilities
• AI and Agentic solution integration mindset
• Commercial and deal-shaping acumen
• Executive stakeholder management
• Consulting and operating model design skills
• Ability to orchestrate cross-functional teams across Strategy, Technology, Data AI, and Operations

Qualification

Qualifications

Required Experience

• 10+ years of experience in HR, Talent, or HR outsourcing solutioning, consulting, or operations leadership roles.
• Strong understanding of Talent and HR service delivery models.
• Experience designing managed services, outsourcing, or transformation solutions.
• Exposure to HR technology platforms and digital transformation initiatives.
• Experience supporting large, complex pursuits and commercial discussions.

Preferred Experience

• Experience with Talent managed services, RPO, HR shared services, or MPHRO engagements.
• Knowledge of Agentic AI, GenAI, automation, and AI-enabled workforce solutions.
• Experience with Workday, SAP SuccessFactors, Oracle HCM, ServiceNow, or adjacent Talent platforms.
• Global delivery and transition experience.