Senior Product Manager Amazon Pay Rewards

Amazon; Bengaluru; On-site; INR 4,000,000 - 5,500,000; Full time

Job summary

Amazon India is seeking a Senior Product Manager to own the end-to-end Rewards customer experience across the Amazon Shopping and Pay apps. You will define the product vision and strategy to help millions of Amazon India customers discover, engage with, and derive value from Amazon Pay Rewards.

This high-ownership role requires you to think big, dive deep into data, and deliver results across payments, shopping, and merchant partnerships.

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience.
• Experience with feature delivery and tradeoffs of a product.
• Experience owning/driving roadmap strategy and definition.
• Experience with end to end product delivery.
• Experience as a product manager or owner.
• Experience owning technology products.

Responsibilities

• Own the product strategy and roadmap for the Rewards discovery across Amazon Shopping and Pay apps.
• Define personalization strategies with Applied Science and ML teams.
• Design and launch engagement mechanisms to drive habitual usage of Amazon Pay.
• Define the communication strategy that helps customers understand the value of their rewards — what they earned, why, and how to use it.
• Lead a cross-functional team of engineers, designers, data scientists, and business partners to deliver against an ambitious roadmap.
• Define the rewards experience scorecard and own weekly/monthly business reviews.

Skills

Product management

Roadmap strategy

Data-driven insights

Cross-functional leadership

End-to-end delivery

Education

Master's degree

Job description

Job Description:

Amazon Pays vision is to be the most trusted, convenient and rewarding payment experience preferred by millions of customers to pay in a wide range of use cases and contexts.

As part of this vision, we are embarking on a journey to build the largest Rewards program in India which is delightful for the customers and helps build loyalty towards Amazon Pay.

We are looking for a Senior Product Manager to own the end-to-end Rewards customer experience. In this role, you will define the product vision and strategy for how millions of Amazon India customers discover, engage with, and derive value from Amazon Pay Rewards. You will work backwards from customer needs to design world-class experiences that drive engagement, increase reward redemption, and establish Amazon Pay as the most rewarding way to pay.

This is a high-ownership, high-ambiguity role requiring you to think big, dive deep into data, and deliver results across a complex ecosystem spanning payments, shopping, and merchant partnerships.

Key job responsibilities

• Rewards Discovery & Customer Experience - Own the product strategy and roadmap for the Rewards discovery across Amazon Shopping and Pay apps
• Personalization & Ranking - Partner with Applied Science and ML teams to define personalization strategies for surfacing the best rewards for our customers
• Engagement & Retention - Design and launch engagement mechanisms (gamification, streaks, challenges, milestones) that drive habitual usage of Amazon Pay
• Value Communication & Transparency - Define the communication strategy that helps customers understand the value of their rewards — what they earned, why, and how to use it
• Cross-functional Leadership - Lead a cross-functional team of engineers, designers, data scientists, and business partners to deliver against an ambitious roadmap
• Metrics & Experimentation Define the rewards experience scorecard and own weekly/monthly business reviews

About the team

The Amazon Pay Rewards team is responsible for building Indias most engaging and rewarding loyalty ecosystem. We serve hundreds of millions of customers across Amazon India — helping them save ,discover new benefits, and build long-term affinity with Amazon.

We are a customer-obsessed team that moves fast, experiments constantly, and thinks in years while delivering in sprints. We value ownership, bias for action, and the ability to earn trust across a wide set of stakeholders.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience as a product manager or owner
• Experience owning technology products

Preferred Qualifications

• Experience working across functional teams and senior stakeholders
• Experience in influencing senior leadership through data driven insights
• Masters degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.