Sr. Product Manager, IN Payments

Amazon; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Amazon in Bengaluru is seeking an experienced Product Manager to own the merchant categories roadmap within Amazon Pay. You will shape product strategy, collaborate with Tech, Payments, Business Development and Marketing to drive launches, and ensure solutions deliver value to customers and merchants.

The role requires 5+ years in product management, a Master's degree, and a demonstrated ability to balance priorities, analyze markets, and influence senior leadership.

Qualifications

• 5+ years in product or program management, product marketing, BD or tech.
• Experience owning roadmaps and end-to-end delivery.
• Ability to balance conflicting priorities and ambiguity.

Responsibilities

• Define and own the product roadmap for merchant categories.
• Collaborate with multiple internal teams and merchant partners.
• Write PRDs, PR/FAQs, and business cases for new features.
• Define success metrics and track performance and merchant satisfaction.
• Lead end-to-end product lifecycle from ideation to launch.

Skills

Product roadmap

Cross-functional leadership

PRD writing

Data-driven decision making

Stakeholder management

Education

Master's degree

Job description

Description

Our teams strive to make Amazon Pay the most rewarding and convenient place to fulfil their everyday needs on travel, financial services, build wealth, and much more. We are the Merchant Categories team within India Payments, responsible for creating and operating a collection of products and services that enable seamless transactions throughout Amazon Pay's ecosystem.

Key job responsibilities

Product Strategy & Vision

• Define and own the product roadmap for merchant categories, identifying opportunities to expand Amazon Pay's footprint across diverse verticals
• Develop category-specific strategies that balance customer needs, customer experience, and business objectives
• Conduct market analysis and competitive research to identify white space opportunities and inform product decisions

Cross-Functional Leadership

• Drive joint initiatives and launches between multiple internal teams at Amazon (Tech, Payments, Business Development, Marketing, Operations) and external merchant partners
• Build and maintain strong relationships with merchant partners, understanding their business models, customer pain points, and requirements
• Collaborate with Business Development teams to structure partnership agreements that align product capabilities with commercial terms

Product Development & Execution

• Write detailed product requirements documents (PRDs), PR/FAQs, and business cases for new features and integrations
• Work closely with engineering teams to define technical specifications, prioritize features, and ensure timely delivery
• Own end-to-end product lifecycle from ideation through launch, adoption, and iteration
• Define success metrics and establish mechanisms to track product performance and merchant satisfaction

Stakeholder Management

• Serve as the primary product point of contact for merchant partners, addressing escalations and ensuring smooth operations
• Present product strategy and performance updates to senior leadership
• Influence and align diverse stakeholders across business, technology, operations, and compliance teams
• Navigate complex trade-offs between competing priorities and stakeholder needs

Customer & Merchant Obsession

• Deeply understand customer payment preferences
• Use data, customer feedback, and merchant insights to drive continuous product improvements
• Ensure payment solutions deliver value to both customers and merchants while maintaining operational excellence

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Master's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience in balancing conflicting priorities dealing with ambiguity

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ADCI - Karnataka - A66

Job ID: A10463320