Senior Product Manager

Hyundai Capital India Pvt Ltd; Gurugram District; On-site; INR 1,250,000 - 1,800,000; Full time

Job summary

Hyundai Capital India Pvt Ltd in Gurugram invites a product manager to lead retail finance products such as New Car Loans, Used Car Loans, refinancing, top-up loans, buyback programs, balloon schemes, assured resale value programs. You will shape product strategy and drive end-to-end loan journeys across dealer networks.

The role emphasizes market research, pricing, subvention schemes, and customer-centric value offerings, with collaboration across Sales, Risk, IT, Legal, and Compliance to

Qualifications

• Experience in retail finance products or NBFCs.
• Ability to design pricing and subvention schemes.
• Strong market research and customer insight skills.
• Proven cross-functional collaboration with sales, risk, IT.

Responsibilities

• Develop and manage retail finance products such as New Car Loans, Used Car Loans, refinancing, top-up loans, buyback programs, balloon schemes, assured resale value programs.
• Conduct market research, competitor benchmarking, and customer insights to identify product opportunities.
• Conceptualize and launch new product offerings aligned with OEM retail strategy and customer buying behaviour.
• Design customer-centric value-added offerings (insurance, extended warranty finance, service package finance, accessories finance, loyalty programs).
• Formulate product pricing, interest rate structure, schemes/subvention plans, and promotional offers.
• Build product approval notes, business cases, and policy documentation.
• Track product profitability, yield, and portfolio performance; recommend revisions to maintain competitiveness.
• Manage OEM subvention schemes and retail program rollouts across dealership networks.
• Partner with regional and field sales teams to drive product penetration and loan conversion ratios.
• Conduct product training sessions for dealer finance teams, DSA’s and internal sales teams.
• Monitor national/regional product performance and implement corrective action plans.
• Optimize dealer-level product adoption and ensure availability of proper product communication materials.
• Work with technology and digital teams to build seamless retail loan journeys, including lead management, credit decisioning automation, KYC/Video KYC, e-agreement, e-mandate, and onboarding workflows.
• Enhance customer experience by simplifying loan documentation, disbursal process, and turnaround time (TAT).
• Identify and digitize manual steps to increase productivity and reduce operational costs.
• Coordinate with Credit, Risk, Operations, and Compliance teams to ensure product policies are compliant with RBI & NBFC regulations.
• Conduct risk assessment for new product propositions and ensure controlled execution.
• Ensure product-level adherence to fair practices code, KYC/AML norms, data protection, and internal audit guidelines.
• Liaise with OEM brand, marketing, and retail vertical to create aligned finance programs.
• Collaborate with Risk, Credit, Operations, Collections, Legal, and IT to ensure holistic product governance.
• Act as the product SPOC for all stakeholders, ensuring smooth implementation of product initiatives.
• Use analytics to identify customer segments, credit behavior, and actionable insights for product refinement.

Skills

Product mgmt

Market research

Pricing

Cross-functional

Analytics

Job description

• Develop and manage retail finance products such as New Car Loans, Used Car Loans, refinancing, top-up loans, buyback programs, balloon schemes, assured resale value programs, and other tailored financing structures.
• Conduct market research, competitor benchmarking, and customer insights to identify product opportunities.
• Conceptualize and launch new product offerings aligned with OEM retail strategy and customer buying behaviour.
• Design customer-centric value-added offerings (insurance, extended warranty finance, service package finance, accessories finance, loyalty programs).
• Formulate product pricing, interest rate structure, schemes/subvention plans, and promotional offers.
• Build product approval notes, business cases, and policy documentation.
• Track product profitability, yield, and portfolio performance; recommend revisions to maintain competitiveness.
• Manage OEM subvention schemes and retail program rollouts across dealership networks.

C. Business Growth & Channel Support

• Partner with regional and field sales teams to drive product penetration and loan conversion ratios.
• Conduct product training sessions for dealer finance teams, DSA’s and internal sales teams.
• Monitor national/regional product performance and implement corrective action plans.
• Optimize dealer-level product adoption and ensure availability of proper product communication materials.
• Work with technology and digital teams to build seamless retail loan journeys, including lead management, credit decisioning automation, KYC/Video KYC, e-agreement, e-mandate, and onboarding workflows.
• Enhance customer experience by simplifying loan documentation, disbursal process, and turnaround time (TAT).
• Identify and digitize manual steps to increase productivity and reduce operational costs.

E. Risk, Compliance & Regulatory Alignment

• Coordinate with Credit, Risk, Operations, and Compliance teams to ensure product policies are compliant with RBI & NBFC regulations.
• Conduct risk assessment for new product propositions and ensure controlled execution.
• Ensure product-level adherence to fair practices code, KYC/AML norms, data protection, and internal audit guidelines.

F. Cross-functional Collaboration

• Liaise with OEM brand, marketing, and retail vertical to create aligned finance programs.
• Collaborate with Risk, Credit, Operations, Collections, Legal, and IT to ensure holistic product governance.
• Act as the product SPOC for all stakeholders, ensuring smooth implementation of product initiatives.

G. Analytics & Reporting

• Use analytics to identify customer segments, credit behavior, and actionable insights for product refinement.