Senior Product Manager

Conga; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Conga in Bangalore is seeking a Senior Product Manager to own a portfolio of three established B2B products serving ~2,000 customers and $12M ARR. This stewardship role emphasizes product health, technical debt management, and disciplined execution in a maintenance-mode environment.

You will lead two small scrum teams, own the roadmap, manage backlogs, and coordinate with engineering, marketing, and sales to drive customer value and revenue retention.

Qualifications

• 5+ years of product management experience in B2B SaaS.
• Hands-on experience with Salesforce-native apps and ISV ecosystem dynamics.
• Strong ability to manage multi-product portfolios with competing priorities.
• Excellent written and verbal communication in English with distributed stakeholders.

Responsibilities

• Define and maintain product roadmaps prioritizing stability, retention, and incremental improvements.
• Own and groom backlogs across two scrum teams.
• Serve as the primary product voice for customer escalations and product decisions.
• Partner with engineering leads on scope, quality, and velocity trade-offs.
• Monitor product health metrics and act on findings (usage, support trends, retention).
• Collaborate with Product Marketing, Customer Success, and Sales on communications and release notes.

Skills

B2B SaaS

Roadmap management

Backlog management

Stakeholder communication

Data-informed decisions

English communication

Maintenance-mode products

Education

Bachelor's degree in Engineering

Tools

Salesforce

Job description

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Job Title: Senior Product Manager

Locations: Bangalore

Reports to: VP, Product Management

A quick snapshot…

We are looking for a Senior Product Manager to own a portfolio of three established B2B products serving nearly 2,000 business customers and generating $12M in ARR. This is not a build-from-scratch role. It is a stewardship role — and we mean that as a compliment.

The right person for this position finds genuine satisfaction in running products well: keeping customers successful, managing technical debt thoughtfully, shipping incremental improvements that matter, and protecting revenue. If you thrive on greenfield chaos, this role is not for you. If you take pride in disciplined execution and want real ownership of a meaningful book of business, read on.

Why it’s a big deal…

• Conga Grid — A Salesforce-native application for inline data editing and grid-based record management within Salesforce.
• Conga Orchestrate — A Salesforce-native workflow and process automation product.
• Conga Collaborate — A standalone document generation application that runs on its own platform and integrates with Salesforce.

You will lead two small scrum teams responsible for development and delivery across this portfolio. You own the roadmap, the backlog, customer escalations, and the product health of all three products.

Are you the person we’re looking for?

Required

Relevant Experience.

• 5+ years of product management experience in B2B SaaS
• Hands-on experience working within the Salesforce ecosystem — you understand how Salesforce-native apps are built, distributed, and maintained
• Demonstrated ability to manage complex, multi-product portfolios with competing priorities
• Strong fundamentals: backlog management, sprint participation, stakeholder communication, and data-informed decision making
• Comfort operating in a maintenance-mode product environment — you see this as a discipline, not a consolation prize
• Excellent written and verbal communication skills in English; able to work effectively with distributed stakeholders

What You'll Do

• Define and maintain product roadmaps that prioritize stability, customer retention, and sustainable incremental improvement over growth-at-all-costs
• Own and groom backlogs across two scrum teams, balancing bug fixes, technical debt, and customer-driven enhancements
• Serve as the primary product voice for customer escalations and support-driven product decisions
• Partner with engineering leads to make sound trade-off decisions on scope, quality, and velocity
• Monitor product health metrics — including usage, support trends, and retention signals — and act on what you find
• Collaborate with Product Marketing, Customer Success, and Sales on customer communications, release notes, and enablement when changes ship
• Represent your products clearly and confidently in cross-functional and leadership forums

Analyze and prioritize.

Schedule development work for releases. Work with product management and development teams to create and maintain product priorities, track schedules against delivery commitments, and elevate risks and issues. Work with and maintain communication with stakeholders. Analyze product metrics to understand product performance.

Customer experience.

Aligning customer experience strategies with marketing initiatives and informing customers about new product features and functionalities. Analyzing customer feedback on product ranges and new releases and preparing reports accordingly. Documenting processes and logging technical issues, as well as customer compliments and complaints.

Why This Role

You will have genuine, end-to-end ownership of products that real customers depend on every day. There is no committee above you making micro-decisions about your backlog. There is no ambiguity about what success looks like: customers stay, products work, revenue holds.

For a PM who has spent time in high-growth chaos and wants to build real product management discipline — or for someone who has always believed that running existing products well is an underrated craft — this role offers something increasingly rare: clear scope, real authority, and meaningful stakes.

Education:

A bachelor’s degree in Engineering or equivalent

Here’s What Will Give You An Edge…

• Experience with document generation, workflow automation, or related categories
• Familiarity with Salesforce AppExchange products and ISV ecosystem dynamics
• Prior experience at a PE-backed or operationally disciplined SaaS company

Natural collaborator.

You work effectively with Product Manager, are proficient with Agile and a collaborative cross-functional approach to building awesome software. You are comfortable working with teams and collaborating on best practices across multiple Agile teams. You constantly seek opinions and solicit feedback to create the best work possible. You don’t know any other way. It’s a team effort and you completely appreciate that.

Did we pique your interest?

Preferred Resume Format

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Conga's Applicant Privacy Statement

The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.