Senior Process Manager

eClerx LLC; Maharashtra; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

eClerx LLC in India is seeking an experienced .NET Technical Lead (PM/SPM) to guide architecture, design, and delivery of complex software initiatives. You will lead .NET teams, drive technical decisions, and partner with business stakeholders to align solutions with goals.

The role requires strong leadership, 8–15+ years of experience in .NET, and hands-on expertise across cloud, DevOps, and microservices.

Qualifications

• Bachelor’s degree in Computer Science or IT.
• 8–15+ years of software development and leadership experience.
• Strong experience in .NET development, architecture design, and team leadership.

Responsibilities

• Define technical architecture and design using .NET, C#, APIs, and microservices.
• Guide the team on best practices, coding standards, and frameworks.
• Review code, solution design, and architecture decisions.
• Solve complex technical issues, performance bottlenecks, and scalability challenges.
• Ensure security, data protection, and system reliability.
• Drive adoption of modern technologies (cloud, DevOps, automation).
• Define project scope, timelines, milestones, and deliverables.
• Track progress and ensure on-time delivery; manage risks and issues.
• Lead Agile ceremonies and ensure quality, governance, and SDLC compliance.
• Mentor junior and mid-level developers; support hiring and onboarding.

Skills

Leadership

Stakeholder communication

Team management

Mentoring

Project management

Agile delivery

Decision-making

Ownership mindset

Conflict resolution

Analytical thinking

Education

Bachelor’s degree in Computer Science / IT

Tools

.NET Core

C#

ASP.NET

Web APIs

Microservices

SQL Server

Azure

AWS

CI/CD

Git

DevOps

Design patterns

OOP concepts

Angular

React

Job description

JOB DESCRIPTIONA

• Leading .NET-based software development teams
• Driving technical architecture and solution design
• Managing end-to-end project delivery
• Acting as a bridge between business stakeholders and engineering teams

Job Summary

.NET Technical Lead (PM/SPM) is a senior role responsible for:

• Leading .NET-based software development teams
• Driving technical architecture and solution design
• Managing end-to-end project delivery
• Acting as a bridge between business stakeholders and engineering teams

Core Role Pillars

The role typically spans 4 key areas:

• Technical Leadership
• Project / Program Management
• People & Delivery Management
• Stakeholder & Business Management
• Technical Leadership Responsibilities
• Define technical architecture and design using .NET, C#, APIs, and microservices
• Guide the team on best practices, coding standards, and frameworks
• Review code, solution design, and architecture decisions
• Solve complex technical issues, performance bottlenecks, and scalability challenges
• Ensure security, data protection, and system reliability
• Drive adoption of modern technologies (cloud, DevOps, automation)
• Project / Program Management Responsibilities
• Define project scope, timelines, milestones, and deliverables
• Create project plans, estimations, and resource allocation
• Track progress and ensure on-time delivery
• Manage risks, dependencies, and issue resolution
• Drive Agile ceremonies (Sprint planning, stand-ups, retrospectives)
• Ensure quality, governance, and compliance with SDLC
• Monitor overall project health, budget, and performance metrics
• Team & People Management
• Lead a team of developers, QA, and engineers
• Mentor junior and mid-level developers
• Conduct code reviews and technical coaching
• Build team capability and ensure productivity
• Support hiring, onboarding, and performance improvement
• Stakeholder & Business Management
• Work with clients, product owners, and business stakeholders
• Translate business requirements → technical solutions
• Manage stakeholder expectations and communication
• Participate in solution discussions, feasibility analysis, and cost evaluation
• Provide status reports, dashboards, and updates

Key Skills Required

Technical Skills

• .NET technologies: .NET Core, ASP.NET, C#
• Web APIs, Microservices, REST services
• Database: SQL Server, performance tuning
• Frontend basics: Angular / React (preferred)
• Cloud: Azure / AWS
• DevOps: CI/CD, Git, pipelines
• Design patterns, OOP concepts

Project / Leadership Skills

• Agile / Scrum delivery
• Project planning & estimation
• Risk management
• Stakeholder communication
• Resource & team management
• Decision-making & problem-solving

Soft Skills

• Leadership & mentoring
• Communication (technical + business)
• Analytical thinking
• Conflict resolution
• Ownership mindset

Qualifications & Experience

• Bachelor’s degree in Computer Science / IT
• Typically 8–15+ years experience
• Strong experience in:
• .NET development
• Architecture design
• Team leadership
• Project delivery

Deliverables / Key Outcomes

• Successful project delivery (time, quality, cost)
• Scalable and stable architecture
• High team productivity and code quality
• Customer satisfaction
• Reduced production issues and defects

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.