Senior Process Manager

eClerx; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

A global leader in productized services is seeking a Senior Process Manager in Mumbai, India. The ideal candidate will have 6-10 years of experience in financial modules and Oracle EBS R12. Responsibilities include providing functional support, managing projects, and excellent communication is essential. Join a dynamic team focused on innovation and client service excellence.

Qualifications

• Must have overall work experience of 6-10 years.
• At least 2-3 implementation projects across all phases.
• Quality conscious and following coding standards.

Responsibilities

• Provide end-to-end functional support for Oracle EBS R12 Finance modules.
• Support month-end and year-end closure activities.
• Collaborate with business users to gather requirements.

Skills

Experience in Financial Modules: AP, AR, GL, CM, FA, AGIS

PL/SQL, Toad, Interface, Conversions, Extensions

Oracle EBS R12 experience

Excellent communication skills

Ability to lead teams

Experience in implementation projects

Knowledge of India Localization and Ebtax

Education

Bachelor's degree in relevant field

Tools

Oracle Reports & Forms Builder

Oracle 11G DB

SQL

Job description

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Job Description

Senior Process Manager responsibilities include:

• Overall work experience of 6-10 years
• Designation – Process Manager/ Senior Process Manager
• Must have experience in Financial Modules: AP, AR, GL, CM, FA, AGIS
• Experience with PL/SQL, Toad, Interface, Conversions, Extensions, Workflow, R12, Forms, Reports, Reports & Forms Builder, Alerts, Form personalization’s, XML publisher, Seeded API’s
• Must have experience on India Localization and Ebtax
• Should have experience in Oracle EBS R12
• Experience in OAF (Oracle Apps Framework) is a plus
• At least 2-3 implementation projects across all phases of implementation life cycle and minimum 1 project within Application Support
• Excellent oral/written communication skills
• Must be a self‑starter and be able to lead other associates
• Work under minimal supervision on enterprise‑wide projects requiring creative solutions
• Quality conscious and following coding standards

Oracle EBS Techno‑Functional Consultant Responsibilities

• Provide end‑to‑end functional support for Oracle EBS R12 Finance modules: AR, AP, GL, FA, CE, AGIS and India Localization (GST & TDS) and Ebtax
• Coordinate with Oracle Support for SRs, data fix requests, and participate in Oracle Web Conferences (OWC)
• Collaborate with business users to gather requirements and test new functionalities or enhancements
• Support month‑end and year‑end closure activities to ensure timely and accurate financial period closing
• Handle configuration changes, setups, and minor customizations to meet business requirements
• Interact with cross‑functional teams including DBA, technical, and global support teams to coordinate solutions
• Provide user training and documentation as needed for new processes or system changes
• Reproduce and analyze issues in test environments for root cause analysis (RCA)
• Technical design and development in Oracle package – EBS using Oracle tools including SQL, PL/SQL, Oracle Reports & Forms Builder, Oracle 11G DB etc., to build RICE – Reports, Interfaces, Conversions, Extensions, Workflow, Forms, Alerts, OAF etc.
• Ability to conceptualize technical design options, identify the best option and complete the technical design specifications for the specific RICE objects based on specialization
• Familiarity with Oracle suggested standards and approach for delivering the EBS work product – RICE
• Experience on EBS architecture in specific business area of Financials as well as technical architecture
• Analysis and issue resolution capabilities
• Producing quality deliverables as per the software standards (CMMI Standards)
• Should be able to lead a small team to build and deliver RICE objects as per agreed design specifications and time schedule
• Should possess excellent communication & interpersonal skill
• Functional business process flow knowledge in select areas which he specializes
• Industry knowledge will be an added advantage

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high‑tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data‑driven insights. At eClerx, we believe in nurturing talent and providing hands‑on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting