Senior Process Associate

Guidehouse; Chennai; On-site; INR 420,000 - 700,000; Full time

Job summary

Guidehouse in Chennai is seeking an experienced Senior Process Associate to review AML monitoring alerts and perform L2 investigations. You will analyze transaction activity and risk indicators, prepare narrative documentation, and escalate decisions as per client procedures.

The role requires strong written communication, attention to detail, and the ability to meet SLA targets in a fast-paced compliance environment. Rotational shifts may apply depending on client needs.

Qualifications

• Minimum 2–6 years of AML monitoring or compliance experience.
• Experience reviewing TMS alerts and conducting investigations.
• Knowledge of SAR/STR escalation requirements.
• Understanding AML red flags and transaction patterns.
• Familiarity with customer KYC/CDD/EDD data in investigations.
• Strong written and analytical skills suitable for audit-ready reports.

Responsibilities

• Review AML alerts and conduct L2 investigations.
• Analyze customer profiles and transactional activity for red flags.
• Prepare strong investigation narratives and SAR-supporting documentation.
• Escalate decisions per client procedures and guidelines.
• Collaborate with QA, team leads, and client compliance teams.
• Maintain high-quality, audit-ready documentation and meet SLAs.

Skills

AML Transaction Monitoring

TMS alert review

Financial crime investigations

Compliance operations

L2 investigations

SAR/STR escalation

AML red flags

Transaction typologies

Customer risk indicators

KYC/CDD/EDD

Data analysis

Written communication

SLA adherence

Attention to detail

Tools

Actimize

Oracle Mantas

NICE

Fircosoft

Chainalysis

TRM Labs

Elliptic

LexisNexis

World-Check

Job description

## Senior Process AssociateApply: IN - Chennai: IN - Hyderabad: Full time: Posted Today: 45535**Job Family:**GIC Process (India)**Travel Required:**None**Clearance Required:**None**What You Will Do:** · Review and investigate AML Transaction Monitoring alerts at an L2 level.· Analyze customer profiles, transactional activity, and risk indicators to detect suspicious behavior.· Identify red flags and determine whether cases require closure or escalation.· Prepare strong investigation narratives and SAR-supporting documentation.· Work on complex cases involving unusual transaction patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators.· Ensure all investigations are completed accurately, timely, and in line with client procedures.· Maintain high-quality documentation suitable for audit, compliance, and regulatory review.· Collaborate with internal QA, team leads, and client compliance teams for case calibration and process alignment.· Collaborate with team leads, quality reviewers, compliance teams, and client stakeholders.· Participate in calibration sessions, process discussions, and knowledge-sharing forums.· Support process improvements by identifying recurring alert trends, documentation gaps, or control weaknesses.· Meet defined operational targets including productivity, quality, SLA adherence, and attendance expectations.**What You Will Need:** · 2 to 6 years of prior experience in AML Transaction Monitoring, TMS alert review, financial crime investigations, or compliance operations.· Hands-on experience reviewing Transaction Monitoring System alerts and conducting investigation-based case reviews.· Prior exposure to L2 investigations, escalation decisioning, and suspicious activity identification.· Working knowledge of SAR / STR escalation requirements and suspicious activity narrative preparation.· Strong understanding of AML red flags, transaction typologies, customer risk indicators, and financial crime patterns.· Experience working with customer KYC/CDD/EDD information as part of investigations.· Ability to review large volumes of transactional data and identify unusual or suspicious patterns.· Strong written communication skills with the ability to prepare clear, concise, and evidence-based investigation narratives.· Good analytical thinking, attention to detail, and decision-making ability.· Ability to meet productivity, quality, and SLA requirements in a fast-paced compliance operations environment.· Willingness to work in rotational shifts or client-aligned schedules, if required.**What Would Be Nice To Have:** · Experience in fintech, payments, crypto, digital assets, banking, or global financial services environments.· Prior experience with crypto transaction monitoring, blockchain investigation tools, wallet screening, or virtual asset risk reviews, will be a added consideration/advantage· Familiarity with tools such as Actimize, Oracle Mantas, NICE, Fircosoft, Chainalysis, TRM Labs, Elliptic, LexisNexis, World-Check, or similar compliance platforms.· Exposure to institutional onboarding, enhanced due diligence, sanctions screening, PEP reviews, adverse media reviews, or high-risk customer reviews.· Knowledge of regulatory frameworks such as BSA/AML, FATF, OFAC, FinCEN, AML directives, or equivalent jurisdictional guidelines.