Senior Practice Manager

Happiest Minds Technologies; Bengaluru; On-site; INR 3,000,000 - 4,000,000; Full time

Job summary

A leading technology services firm is seeking a Practice Lead for Intelligent Process Automation in Bengaluru, India. This senior leadership role focuses on driving automation initiatives utilizing platforms like UiPath and Microsoft Power Platform. Responsibilities include engaging with clients, leading workshops, and overseeing a cross-functional team. The ideal candidate will have 12 to 14 years of experience along with relevant qualifications in automation technologies and strong leadership skills.

Qualifications

• 12 to 14 years of experience in related fields.
• UiPath and Microsoft Power Platform certifications preferred.
• Desirable project management certifications like CSM, PMP.

Responsibilities

• Drive end-to-end process automation initiatives.
• Engage with customers to identify automation opportunities.
• Lead requirement discovery workshops and proposal defenses.
• Define best practices across automation projects.
• Manage hiring and performance appraisals within the team.

Skills

UiPath

Microsoft Power Platform

Client-facing skills

Project delivery management

Process automation

Agile methodologies

Leadership & people management

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Power Apps

Azure DevOps

Automation Anywhere

Job description

The Practice Lead – Intelligent Process Automation is a senior leadership role responsible for driving end-to-end process automation initiatives across multiple platforms including UiPath and Microsoft Power Platform. The role combines presales, solution consulting, project delivery management, and practice leadership responsibilities. You will work closely with clients, delivery teams, and business stakeholders to identify automation opportunities, define solution approaches, and ensure successful delivery of automation projects.

Key Responsibilities

• Engage with customers to understand business processes, pain points, and automation opportunities.
• Lead client discussions, requirement discovery workshops, and process walkthroughs.
• Create proposals, estimations, and solution decks for automation engagements.
• Participate in proposal defense presentations, client pitches, and RFP/RFI responses.
• Collaborate with technical architects and CoE teams to define scalable and reusable automation solutions.
• Prepare GTM strategy in collaboration with all stakeholder.
• Lead the UiPath Practice and hand hold Power Platform initiatives, managing a cross-functional team of Developers, Business Analysts, and Testers.
• Leading show & tells, work on enhancing partnership with product vendors.
• Drive hiring, interviews, onboarding, and performance appraisals within the automation team.
• Establish training programs, skill enhancement sessions, and internal certifications for team members.
• Define best practices, templates, reusable components, and delivery standards across automation projects.
• Act as a thought leader representing the practice in client and partner interactions.
• Deep functional and working expertise in UiPath (Studio, Orchestrator, Insights, Action Center).
• Power Platform Expertise - Deep hands-on experience with Power Apps(Canvas & Model Driven), Power Pages, Power Automate(Cloud & Desktop RPA), Power Platform CoE Tool Kit, Power BI and Dataverse.
• Hands on experience in Agentic AI work on UI path , Power Apps and preferably Python and being able to guide the team.
• Integration Knowledge - Proficiency with REST APIs, Custom connectors, Azure Logic Apps and other integration patterns.
• Azure Services - Familiarity with relevant Azure Services like Azure Functions, Logic Apps, Blob Storage, Key Vault, Vnet, App Services.
• AI Knowledge - Experience with Microsoft Copilot, Chat Bot, AI Builders, Azure AI Foundry, Azure Open AI for effective usage of AI capabilities across Power Platform.
• DevOps & ALM - Experience with Application Lifecycle Management using Azure DevOps, GitHub and deployments using CI/CD pipelines, Power Platform Pipelines, Manual Export & Import.
• Familiarity with Automation Anywhere or other RPA/DPA tools is an added advantage.
• Awareness of Process Mining, Task Mining, and AI-powered automation capabilities.
• Understanding of API-based automation, integrations, and data exchange between systems.
• Strong experience in RPA lifecycle, Power Apps combined with good knowledge of Python – Discovery, Design, Development, Testing, Deployment, and Support.
• Excellent client-facing, communication, and presentation skills.
• Proven ability to lead presales efforts and convert opportunities into successful automation projects.
• Strong analytical and documentation capabilities.
• Leadership and people management experience, mentoring and guiding large automation teams.
• Ability to manage multiple projects simultaneously under tight deadlines where hand holding is needed.
• Familiarity with Agile and Waterfall delivery methodologies.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field with 12 to 14 years.
• UiPath certifications (e.g., UiPath Advanced Developer, UiPath Solution Architect) preferred.
• Microsoft Power Platform certifications (e.g., PL-100, PL-200, PL-400) are an added advantage.
• CSM, PMP, PRINCE2, or Agile Project Management certification is desirable.